About EyeCarePro
At EyeCarePro excellence is more than a goalits our legacy. As fivetime recipients of the EyeVote Award for Online and Social Media Marketing Services we are recognized for our unwavering commitment to quality and innovation in the eye care industry. Our team thrives on meaningful collaboration driven by empathy understanding and a shared passion for achieving exceptional results.
We cultivate a professional helpful and friendly work environment that empowers our employees to excel. With a datadriven approach we deliver clientfocused value by aligning our strategies with their best interests. Our culture champions continuous learning and innovation ensuring we remain at the forefront of digital marketing. Through proactive reliability and a commitment to personal and professional growth we sustain our success and industry recognition.
Position Overview
Title: Senior Client Account Strategist
Type: FullTime Remote
Hours: 9 AM to 5 PM EST Monday to Friday
As a Senior Client Strategy Specialist you will lead the creation management and optimization of datadriven strategies that align with client and business objectives. Your role will be instrumental in driving client satisfaction fostering longterm relationships and achieving measurable outcomes like retention and revenue growth. If you are passionate about digital marketing and excel in strategic client management this role is a perfect fit.
Key Responsibilities
- Client Strategy Development: Design and execute comprehensive strategies tailored to client goals driving measurable outcomes like customer acquisition retention and revenue growth.
- Client Relationship Management: Serve as the primary contact for key accounts fostering trust open communication and longterm relationships. Anticipate client needs and deliver proactive innovative solutions.
- CrossDepartment Collaboration: Partner with SEO content PPC design and development teams to ensure seamless strategy execution.
- Performance Analysis and Optimization: Continuously monitor metrics derive actionable insights and refine strategies based on performance data and market trends.
- Business Growth and Innovation: Identify opportunities for new services or channels within client accounts driving growth and enhancing success.
- Strategic Reporting: Prepare and present performance reports and roadmaps connecting results to business objectives and providing actionable insights.
- Project Management: Oversee multiple client projects ensuring timely delivery adherence to scope and superior client satisfaction.
- Thought Leadership: Stay ahead of industry trends sharing insights to enhance client strategies and representing the company at relevant events.
- Client Retention and Satisfaction: Maintain high client satisfaction and retention through exceptional service and consistent results.
Key Skills and Experience
Technical and Strategic Skills
- Client Strategy Development: Expertise in crafting datadriven strategies with measurable results.
- Data Analysis: Proficient in tools like Google Analytics and CRM platforms to inform strategic decisions.
- Digital Marketing: Strong knowledge of SEO PPC content and social media marketing.
- Project Management: Exceptional skills in managing timelines and deliverables.
- Client Relationships: Proven ability to build and maintain trusting relationships.
- Innovation: Skilled at identifying growth opportunities and introducing impactful solutions.
Soft Skills
- ProblemSolving: Anticipate challenges and develop innovative solutions.
- Leadership: Guide teams and influence stakeholders to achieve objectives.
- Adaptability: Adjust strategies based on evolving needs and trends.
- Emotional Intelligence: Empathize with clients and align strategies to their goals.
- Communication: Exceptional presentation and interpersonal skills.
Experience
- 710 Years in Client Strategy: Experience in marketing or digital agencies is preferred.
- Proven Success: Demonstrated ability to achieve measurable outcomes for clients.
- DataDriven Strategies: Proficient in leveraging data for performance tracking and optimization.
- Enterprise Clients: Experience managing complex strategies for global or enterprise brands is a plus.
Qualifications
- Bachelors degree in business marketing or a related field (or equivalent experience).
- Strong foundation in digital marketing strategy.
- Experience in medical marketing is a bonus.
- Ability to manage multiple projects in a dynamic environment.
Why Join EyeCarePro
Join a team that values innovation collaboration and growth. At EyeCarePro youll have the opportunity to make a meaningful impact by working with industry leaders and contributing to cuttingedge marketing strategies that drive success for eye care professionals.
If youre ready to excel in a supportive forwardthinking environment apply today! If you dont hear back within two weeks please consider your application unsuccessful.