RQ08574 - Solutions Designer - CRM
RQ08574 - Solutions Designer - CRM
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Job Description
Title: Solutions Designer CRM
Location: Toronto ON Hybrid
Mode: Contract
Must Haves:
- Salesforce Field Service experience.
Job Description:
- Configure/ customize a Salesforce solution (Field Service Modules)and integrate Salesforce with other applications using web services or other mechanisms to fulfil the business need as explained in the project background section above.
- Planning implementing and supporting Salesforce solution for coroners
- Documenting processes Architectural documents (e.g. Information Architecture Solution Architecture document etc.)/ logical/ conceptual design and leading the Architectural governance checkpoints artifacts and approvals in line with Government of Ontario Information and Technology Standards.
- Collaborate with IT Professionals throughout the Software Development Life Cycle
- Report progress on deliverables to team project leads and management including proactively raising risks/issues with migrations.
- Manage issues and User Stories in DevOps
- Conduct root cause analysis to troubleshoot and resolve defects/incidents resolve issues.
- Acts as the technical advisor/expert.
Skills and Knowledge:
Able to quickly integrate new concepts and easily understand business needs
Evaluating which Salesforce components and other technology products and frameworks to be used.
Experience with building Salesforce Field Service solutions based on user stories and low level designs.
Adhere to defined coding standards and develop wellstructured maintainable and easy to understand code.
Strong experience delivering products in Agile/Scrum mode.
Map Salesforce capabilities features and best practices against business and technical requirements by performing fitgap analysis against Salesforce Service cloud community available tools available within AppExchange and Salesforce Platform
Design develop implement configure maintain administer and integrate solutions on Salesforce Lightning Cloud platform (LWC)
Handson knowledge of Apex lightning VisualForce Salesforce APIs data loaders SOQL SOSL and web services
Strong understanding of Salesforce security model including sharing rules roles profiles sharing settings etc.
Build integrations between Salesforce and external applications using REST SOAP APIs Auth and Single SignOn
Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX Jenkins and ANT
Experience with deployment tools such as GitLab Jenkins etc.
Experience with Government of Ontario Information and Technology Standards
Experience completing Enterprise Architecture documentation e.g. Information Architecture Document Solution Architecture Document.
5 years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when salesforce configuration options are desirable over custom code.
Certified Salesforce Platform Developer I or equivalent experience
Salesforce Certified OmniStudio Developer
Salesforce Certified Experience Cloud Consultant
Salesforce Certified Administrator
Employment Type
Full Time
