Associate- Travel Customer Service-REF24401V
Associate- Travel Customer Service-REF24401V
Posted on :
15-01-2025
Employer Active
1 Vacancy
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Job Description
- Travel Customer Service
- Resolution for Issues with regards to ticketing/ schedule change.
- Ticketing/ Fare Auditing Schedule changes name corrections MCOs Residuals manual calculations complex itineraries (international multidestination different currencies) etc. Ticket issuance.
- Voice Customer Service
- Airline Hotel Cab Reservations.
Qualifications :
Experience Education and Certification:
- High school degree or equivalent (required)
- College degree (preferred)
- Experience in retail sales/service or other helping business (preferred)
- Travel experience (preferred)
- Contact center experience (preferred)
- 2 years GDS (Amadeus/ Sabre/ Galileo/ Worldspan) experience required (Amadeus preferred)
- Minimum 12 years experience in ticket settlement in ARC and/or BSP preferred.
- Detailed knowledge and experience directly working in airline GDS systems Sabre and Amadeus.
- Farelogix experience is preferred.
- ix knowledge a plus.
- Excellent Communication Skills Both Verbal and Written Required
Additional Information :
- Working Location: Mumbai.
- Perks: Cab facilities available (within 25 Kms of office location).
- Shifts: 24*7/ Rotational Offs
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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