Introduction
Gear Inc. is a leading BPO company dedicated to delivering exceptional services across diverse industries. We are committed to fostering a culture of innovation growth and collaboration. Join our dynamic team and help us shape the future of our people and organization.
You will play a pivotal role in enhancing employee growth engagement and performance through strategic learning and development initiatives. You should be passionate about building strong organizational capabilities and cultivating a culture of continuous learning.
Responsibility
HR Data Processing and Analysis
- Generating reports on various HR metrics such as but not limited to employee turnover absenteeism performance and employee demographics.
- Analyzing data to identify trends patterns and potential issues.
- Using data visualization tools to create clear and informative reports and dashboards.
Training and Development
- Design implement and manage training programs to address skill gaps and enhance employee competencies.
- Create a competency matrix for each level and positions.
- Evaluate training effectiveness and make improvements as needed.
Performance Management
- Support the development and implementation of performance management processes.
- Partner with managers to identify employee development needs and create tailored development plans.
- Monitor progress and provide feedback to ensure alignment with organizational objectives.
Employee Engagement and Retention
- Develop initiatives to boost employee morale engagement and job satisfaction.
- Conduct employee surveys and analyze results to recommend improvement strategies.
Career Development
- Guide employees in creating and pursuing personal development plans.
- Identify highpotential employees and support their growth through leadership programs.
Key skills and experience
- Bachelors degree in Human Resources Organizational Development Psychology or a related field.
- Proven experience in HR Data Analysis Learning and Development or a similar role (3 years preferred).
- Strong understanding of training design competency matrix delivery methods and evaluation techniques.
- Strong attention to detail and accuracy.
- Familiarity with performance management systems and career development frameworks.
- Exceptional communication presentation and interpersonal skills.
- Proactive detailoriented and capable of working independently in a remote environment.
- Proficiency in Google suites MS Office and HRIS tools.
Preferred Qualifications
- Certification in Learning and Development Talent Management or equivalent.
- Experience in a BPO or multicultural environment.
- Strong understanding of labor laws and HR practices.
Job Type: Fulltime
Benefits:
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
Experience:
- Human Resources: 1 year (Required)