Senior Program Manager
Senior Program Manager
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Job Description
This key position is a member of Visas AUNZSP Sales team and dedicated to one of our most strategic clients. The role is responsible for excellence in delivering the program of work associated with the partnership and all aspects of the sales operating model including governance and performance management.
The role requires strong commercial communication and program governance expertise underpinned by a solid knowledge of financial services and payments. The role will report directly to the partnership Vice President and will work collaboratively across the broader Visa team including Marketing Consulting and Analytics Product Value Added Services Client Services Client Inventive Operations and more.
The role will also act as a point of liaison between the partner and Visa with responsibility for the project management of a wide range of partnership initiatives ensuring that key milestones are achieved and that issues and risks are identified and monitored.
In this role you will:
- Lead the execution of the partnership operating model (incl. the governance and operations meetings and processes we use to run account) both internally and with the client
- Manage the tracking and delivery of partnership contract obligations including responsibility for volume forecasting incentive calculations and payments.
- Monitor track and report on business performance scorecard metrics
- Liaise with internal and external stakeholders to respond to adhoc requests (including finance product marketing strategy)
- Develop processes and program templates for responsibilities such as incentive activity plans project management and tracking issue resolution risk management and stakeholder management.
- Manage the documentation and recording of all program activities and management of reporting.
- Use reporting tools to monitor portfolio activities and regularly brief business leadership on the performance and status of initiatives.
- Assist with the coordination of executive immersion programs and study tours
- Ensure compliance in accordance with Visa financial controller processes and procedures.
- Ensure team compliance with internal client relationship management processes procedures and tools.
- Consistently follow Sales Operations practices and participate in the Sales Operations Practice to uplift the client governance frameworks and operations models across AuNZSP
This role is integral to ensuring this strategic partnership is positioned for future success and that our joint partnership strategies are executed with excellence. This is an opportunity to make a significant impact in supporting the partnership through a period of exciting growth and underpinning the delivery of a range of next generation payments solutions and customer experiences
Qualifications :
- Batchelor Degree in Business or related discipline
- 5 years experience in program management business planning finance or related discipline
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
