Customer Service - German Speaking
Customer Service - German Speaking
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Job Description
Customer Service German Market Madrid
Description
We are seeking financial services professionals to join an international team at the worlds most successful BPO organization.
Responsibilities:
Customer service related to banking issues account opening access password locks transfers etc.
Back office management such as answering emails whatsapp etc.
Offer of banking products.
Comply with the requirements of transparency service information (purpose characteristics and risks of the different investment products) and client protection reflected in the regulations both internal and external that apply to this type of product.
Report and follow up on anomalies that arise in the application.
Comply with the quality standards and sales objectives defined by the entity.
Requirements
Valuable studies in Business Administration Mathematics or Law.
MS Office (Excel Word PowerPoint Access).
German: C2 level
Experience
Valuable (not exclusive) experience in banking.
Benefits
385 hours/week Monday to Sunday (2 days off per week and 2 weekends off per month). Hours from 2:00 p.m. to 10:00 p.m.
Indefinite contract
Referral Program
Annual vacations: 32 calendar days
Opportunity to work with the largest service provider in the world.
Real possibilities of growth within the company.
How to Apply:
If you are ready to join a forwardthinking company and provide exceptional customer service wed love to hear from you! Please send your CV at
Employment Type
Full Time
