Duty Manager
Posted on :
03-01-2025
Employer Active
1 Vacancy
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Job Description
- Anticipate guest needs and handle guest inquiries in a helpful and attentive manner.
- To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Minor Hotel properties.
- Oversee the service and attitude with which our guest service is being delivered and ensure it meets the highest standard of Minor Hotels at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- Proactive and innovative suggesting alternatives that meet guest needs in enjoying their Minor Hotel experience.
- Develop a close and harmonious working relationship with all hotel departments.
- Conduct daily shift briefings/meetings and pass on all information to teammembers.
Qualifications :
- Degree in Hospitality Management or similar
- Work experience in Middle East in a 45 star hotels
- Work experience in supervisory roles in Front Office
- Excellent command of English language (both Oral and Written).
- Arabic language will be an advantage
- Knowledge of the OPERA Cloud system
- Highly organized career and result oriented with the ability to be flexible with hours days off assignment and additional duties.
- Must be able to work well under pressure in a fast paced and constantly changing environment.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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