Configuration Manager

Roles and responsibilities

Trace Systems is seeking a dynamic IT Configuration Manager to join our team in support of the AFCENT Combined Air Operations Center (CAOC) contract at Doha, Qatar. This role offers the opportunity to perform configuration, change and release management support functions for mission essential networks and systems. If you're ready to make a significant impact and thrive in a mission-critical environment, this opportunity is for you!

The job responsibilities include, but are not limited to

• Manage CM processes including, but not limited to, configuration identification, control, verification and audit activities;
• Oversee change management processes, including but not limited to, change management support, change proposal assessment, change request review and logging, change scheduling and build authorization, and post-implementation reviews and closure activities;
• Support release management processes, including but not limited to, release planning, build, deployment, life cycle support and closure activities;
• Review, develop and recommend improvements to existing configuration, change and release management policies and procedures;
• Coordinate the review of engineering/configuration, change and release data, documentation and activities to ensure adherence to procedures and policies;
• Assist in the management, maintenance and automating of CM tools;
• Prepare configuration, release and build documentation, and maintain document library IAW with DoD, USAF, USAFCENT and local directives and policies;
• Maintain quality, integrity and security of CM document library and ensure configuration items are not added or modified without authorization and modifications are adequately recorded;
• Audit the CM document library, and assist in implementing audit recommendations;
• Submit requirements to renew or update existing (and acquire new) hardware and software and licenses, as required to support USAFCENT requirements and systems;
• Track and prepare configuration item history and status reports, and CM metrics for each build and release, as required;
• Assist production work centers with technical support and O&M tasks and activities, as required;
• Prepare, schedule and lead CM meetings;
• Host the monthly Configuration Control Board (CCB) with technical representatives, leadership and other stakeholders;
• Develop and submit a CM Status Monthly Report.
• Global travel up to 20%.
• Other Duties as Required.
• Active, in-scope US Government issued Top Secret clearance with SCI Eligibility.
• Due to the nature of the work and contract requirements, US Citizenship is required.
• Associates degree in Computer Science or related field; or 4+ years of configuration management experience in a like size organization; or Configuration Management II (CMII) Basics Certification or equivalent certification

Desired candidate profile

Configuration Management Planning:
Develop and implement the organization’s configuration management strategy, policies, and procedures.
Identify and define the processes for managing configuration items (CIs), including hardware, software, network components, and other IT assets.
Create and maintain a configuration management plan that aligns with organizational goals, IT infrastructure needs, and industry best practices.
Configuration Identification:
Establish a method for identifying and classifying configuration items (CIs) in the organization’s IT environment.
Create and maintain a Configuration Management Database (CMDB) or repository, which tracks the details of all CIs, their relationships, and dependencies.
Ensure that each CI has proper documentation and metadata, such as version, configuration settings, and ownership.
Configuration Control:
Ensure that all changes to configuration items are properly controlled and documented according to the organization's change management processes.
Manage and approve configuration changes, ensuring that only authorized changes are made to the infrastructure or systems.
Perform impact analysis of proposed changes to understand their effect on other systems, processes, and configurations.
Version Control and Baseline Management:
Define and manage configuration baselines, which represent the approved, stable version of a configuration for a particular environment.
Track version histories of configuration items and ensure that proper controls are in place to prevent unauthorized or unapproved changes.
Maintain and update baselines as needed to reflect updates, patches, or new configurations.