Night Audit Manager
Night Audit Manager
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Job Description
Your duties and responsibilities will include but are not limited to:
- Working overnight from 11pm to 7am with the availability to work shifts across the 7 days including weekends and public holidays
- Conduct daily balancing and reconciliation across the night audit process
- Provide exceptional customer service by responding to guest requests promptly efficiently and courteously during checkin checkout and for the duration of our guests stay
- Maintaining procedures in relation to credit and cash transactions and accounting documentation
- Assist guests with luggage and other concierge duties as required
- Actively resolve complaints and challenges presented by guests
Qualifications :
- Exceptional customer service experience preferably within a hotel Front Office department
- Excellent time management skills with the ability to multitask while maintaining highlevel awareness of your surroundings
- A naturally confident personality with the ability to approach people and initiate conversation
- Competent computer skills (experience in Opera is desirable)
- Strong verbal and written communication skills
Additional Information :
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities. With 5400 Hotels across 110 countries the opportunities are endless!
- Learn your Way Access to our Accor Academy so you can learn while you earn!
- Work Your Way Flexibility to ensure a work life balance!
- Incredible Accor Heartist Benefits including discounted Food & Beverage Accommodation worldwide
- Accors referafriend bonus
- Accors Parental Leave Scheme
- Access to our Employee Assistance Program
#workyourwaytoleadership #accorcareers #accorlivelimitless #accorhotels #itsgoodtobeus #benefitsyourway
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
