Customer Service Representative
Customer Service Representative
Posted on :
28-12-2024
Employer Active
1 Vacancy
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Job Description
Manage customer quote and order by standard procedure
Providing the product availability lead time shipping information to external customers in the timely manner.
Track open order and keep close contact with plant planner to ensure on time delivery. Make the expedite and escalation for
customer urgent order.
Coordinate with warehouse and logistics staff to arrange on time shipment
Manage Customer Complain in CRM system arrange product repair return/exchange
Maintain the customer master data correctly
Compile data and prepare reports in standard format
Providing the product availability lead time shipping information to external customers in the timely manner.
Track open order and keep close contact with plant planner to ensure on time delivery. Make the expedite and escalation for
customer urgent order.
Coordinate with warehouse and logistics staff to arrange on time shipment
Manage Customer Complain in CRM system arrange product repair return/exchange
Maintain the customer master data correctly
Compile data and prepare reports in standard format
Employment Type
Full Time
Key Skills
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