Content Creator Customer Relationship Management Jobs in Kaarlo Training & HR Solutions Pvt. Ltd. in Tiruchirappalli - India

Content Creator Customer Relationship Management

Kaarlo Training & HR Solutions Pvt. Ltd.

Posted on : 10-01-2025

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1 Vacancy

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Jobs by Experience

3-5years

Job Location

Tiruchirappalli - India

Monthly Salary

25 - 30

Vacancy

1 Vacancy

Posted on : 10-01-2025

Job Description

We are seeking a skilled Content Creator & Customer Relationship Manager to join our team. As a Content Creator you will develop and implement a content strategy that showcases our brands voice and message. As a Customer Relationship Manager you will build and maintain strong relationships with our customers ensuring their needs are met and their voices are heard.

Key Responsibilities:

Content Creation (60%)

1. Develop content strategy: Create and implement a comprehensive content strategy that aligns with each brands goals and objectives.

2. Create engaging content: Develop highquality engaging content (blog posts social media posts videos etc.) that resonates with our target audience.

3. Manage content calendar: Plan schedule and publish content across various channels ensuring consistency and efficiency.

4. Collaborate with crossfunctional teams: Work with designers photographers and other stakeholders to create visually appealing and cohesive content.

Customer Relationship Management (40%)

1. Build customer relationships: Foster strong personalized relationships with our customers ensuring their needs are met and their voices are heard.

2. Respond to customer inquiries: Address customer inquiries concerns and feedback in a timely professional and courteous manner.

3. Provide customer support: Offer support and guidance to customers helping them navigate our products/services and resolve any issues.

4. Gather customer feedback: Collect feedback from customers analyzing and reporting insights to inform business decisions.

Requirements

Requirements:

1. Education: Bachelors degree in Marketing Communications or a related field.

2. Experience: 2 years of experience in content creation customer relationship management or a related field.

3. Content creation skills: Proficiency in content creation tools (e.g. Adobe Creative Suite WordPress) with excellent writing editing and visual storytelling skills.

4. Customer relationship management skills: Excellent communication interpersonal and problemsolving skills with experience in customer relationship management software (e.g. CRM systems).

5. Analytical skills: Ability to analyze data track metrics and make datadriven decisions.

What We Offer:

1. Competitive salary: A competitive salary range based on experience.

2. Opportunities for growth: Opportunities for professional growth and development in a dynamic and innovative environment.

3. Collaborative team: A collaborative and supportive team environment that encourages creativity and excellence

Benefits

1. Competitive salary: A competitive salary range based on experience.

Requirements: 1. Education: Bachelor's degree in Marketing, Communications, or a related field. 2. Experience: 2+ years of experience in content creation, customer relationship management, or a related field. 3. Content creation skills: Proficiency in content creation tools (e.g., Adobe Creative Suite, WordPress), with excellent writing, editing, and visual storytelling skills. 4. Customer relationship management skills: Excellent communication, interpersonal, and problem-solving skills, with experience in customer relationship management software (e.g., CRM systems). 5. Analytical skills: Ability to analyze data, track metrics, and make data-driven decisions. What We Offer: 1. Competitive salary: A competitive salary range based on experience. 2. Opportunities for growth: Opportunities for professional growth and development in a dynamic and innovative environment. 3. Collaborative team: A collaborative and supportive team environment that encourages creativity and excellence

Education

Bachelor's degree in Marketing, Communications, or a related field.

Employment Type

Full Time

Company Industry

Key Skills

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About Company

Kaarlo Training & HR Solutions Pvt. Ltd.

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Content Creator Customer Relationship Management

Kaarlo Training & HR Solutions Pvt. Ltd.

Job Description

Requirements

Benefits

Employment Type

Company Industry

Key Skills

About Company

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