Lead Site Reliability Engineer
Lead Site Reliability Engineer
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Job Description
Lead DevOps Engineer Middleware Reliability Engineering
Transform global payment systems through automation and innovation
About The Role
Join Visas Middleware Reliability Engineering team to revolutionize how we deliver and maintain Middleware products supporting critical payment systems. As a Lead DevOps Engineer youll lead our automation and observability initiatives ensuring billions of transactions flow seamlessly across the worlds largest payment network.
What Youll Do
Champion Automation: Design and develop robust automation solutions using Python Java and Go to streamline deployment monitoring and incident response processes for our middleware infrastructure.
Infrastructure as Code: Leverage your expertise in Terraform and Ansible to manage and provision infrastructure components ensuring consistency and repeatability across our environments.
CI/CD Optimization: Enhance our continuous integration and continuous delivery (CI/CD) pipelines using Jenkins and other relevant tools to accelerate software delivery and improve code quality.
Observability Enhancement: Integrate middleware products with Prometheus and inhouse monitoring tools to provide comprehensive observability into system health performance and potential issues.
Drive Innovation: Lead our evolution toward cloudnative solutions and modern DevOps practices
AI Integration: Develop integrations with AI/ML frameworks and chatbots to enhance automation and operational intelligence
Lead Technical Growth: Mentor team members and promote DevOps best practices across the organization
Why Youll Love It
Meaningful Impact: Your automation will help process billions of transactions globally
Technical Growth: Work with cuttingedge technologies and shape architectural decisions
Professional Development: Regular learning opportunities and conference attendance
WorkLife Integration: Flexible hybrid schedule (23 days in office)
Inclusive Environment: Join a team that values diverse perspectives and collaborative problemsolving
Security Focus
Experience with HashiCorp Vault and secret management
Understanding of security best practices and compliance requirements
Knowledge of identity and access management principles
What Makes You Thrive
Youre passionate about automation and infrastructure as code
You enjoy mentoring and knowledge sharing
You approach problems systematically and thoughtfully
You value collaboration and clear communication
Youre eager to learn and adapt to new technologies
Team Culture
Youll join a collaborative environment that:
Embraces diverse perspectives and innovative solutions
Promotes knowledge sharing and continuous learning
Values worklife balance and sustainable practices
Encourages experimentation and creative problemsolving
Supports career growth and professional development
Impact & Growth
In this role youll:
Lead the transformation of our infrastructure management
Mentor and grow technical talent
Drive adoption of modern DevOps practices
Influence architectural decisions
Build systems that process billions in transactions
Pioneer AI/ML integration in operational tooling
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications :
Basic Qualifications
10 years of relevant work experience with a Bachelors Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 4 years of work experience with a PhD OR 13 years of relevant work experience.
Preferred Qualifications
12 or more years of work experience with a Bachelors Degree or 810 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD
Technical Foundation
10 years of proven experience in DevOps or SRE roles with a strong focus on middleware technologies.
Proven track record of automating complex tasks and processes to improve efficiency and reliability using Python Go Java or similar.
Solid understanding of Linux/Unix systems networking protocols certificate management secret management system design cloud platforms (AWS Azure GCP) and containerization (Kubernetes Docker
Proficiency with monitoring tools (Prometheus Grafana Datadog etc.) logging systems (ELK stack Splunk) and tracing tools (Jaeger Zipkin).
Proficiency in infrastructureascode tools such as Terraform and Ansible.
Handson experience with CI/CD pipelines and Jenkins.
Familiarity with AI/ML frameworks and chatbot integrations for operational automation
Middleware Expertise
Understanding of middleware technologies (Message Queues Service Bus API Gateways)
Experience with application servers (Tomcat JBoss WebSphere)
Knowledge of integration platforms and their deployment patterns
Proficiency in troubleshooting and performance optimization
Education
Bachelors or Masters degree in Computer Science or related field or equivalent experience
We value handson experience and continuous learning over specific degrees
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 510% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 178400.00 to 258750.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
