Senior Director Software Engineering Site reliability engineering all genders
Senior Director Software Engineering Site reliability engineering all genders
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Job Description
We are on the lookout for a Senior Director Site Reliability Engineering (all genders) to
lead our global Site Reliability Engineering (SRE) department. The department is part of
the Tech Foundations tribe with the mission to increase the leverage of Delivery
Heros engineering organisations by reducing complexity through streamlined
opinionated and supported ways to build and run software ensuring security reliability
costefficiency and productivity across the whole group.
SRE aims to reduce the impact of incidents both commercially as well as on customer
satisfaction by reducing their occurrence and duration across all production systems at
Delivery Hero. To achieve this the department will work on operational tooling
mitigation and postmortem processes for incident handling as well as on preemptive
measures like game days and stress tests to find problems and resolve them before
reliability issues occur. Advocating best practices to improve system reliability as well as
providing preinstrumented hardened application blueprints will help engineers across
the group to build a new generation of resilient applications.
The Senior Director of SRE will be expected to be an engaged thought leader in this field
a coach to their teams and a partner for their peers and stakeholders.
Reporting to the leader of Developer Platform based in Berlin (Germany) you will be responsible for innovating and building central services and products in the area of site reliability (SRE consulting performance & resilience engineering observability incident management).
Leading the global SRE organization of 35 engineers spread across Berlin and Dubai.
Working closely with the Developer Productivity and Developer Infrastructure departments to integrate your tools and products into the overall developer experience.
Supporting over 4000 software engineers distributed in our tech hubs and regional entities across the globe representing market leading consumer brands. Your stakeholders are senior engineering leaders (CTOs VPs SVPs).
Your NorthstarKPI is order retention with availability as a key driver and you are responsible for setting up groupwide standards to measure those and other reliabilityrelated metrics. Your success is measured by how much you improved those KPIs across the whole group.
You drive both quarterly and longterm objectives and key results with full responsibility for executing on OKRs and your roadmap.
Qualifications :
Master in computer science or a similar technologyrelated field required and a strong engineering background
Extensive experience running webscale cloudnative services and acting as an incident commander for largescale operational issues
10 years of experience in the Site Reliability Engineering or DevOps fields
5 years of leadership experience leading multiple teams of teams ideally within platform infrastructure or foundation departments and serving internal customers
Excellent written and verbal communication skills
Good influencer with strong stakeholder management skills as you will need to convince senior engineering leaders to adopt your services
Strong customer focus and a passion for highperformance software delivery
You know how to lead support and mentor engineering managers to be more effective leaders
Additional Information :
Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.
Make the most of our hybrid working model and join the team for facetoface connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape
Get moving and release those wonderful mindboosting endorphins: Health Checkups Meditation Yoga Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan
Look up and go for it. We will support you in developing yourself and your career: 1.000 Educational Budget Language Courses Parental Support
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Corporate Discounts and access to the Udemy Business platform to explore a variety of online courses.
At Delivery Hero we believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. Just be yourself and we cant wait to see what value you bring to the role. Were as interested in your character as we are in your talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
