Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailLocation: Barcelona Spain
Role: Serbian speaking Travel Advisor
Salary: 21.25772€ gross/year
Schedule: Full Time 385h/week (Monday to Sunday).
Available shift: 15:0023:00h
Overview of the company:
Our client is a worldwide leader in providing global digital business services. They want their employees to be inspired and motivated. Their main goal is to make them proud to belong to the company through job satisfaction and a great work environment. For their office in Barcelona they are looking for a Serbian speaking Customer Advisor.
Role
As an essential part of an international customer service team for a prestigious travel company you will be responsible for understanding and identifying customer needs. Your role will involve listening responding and mediating between our global travelers and accommodation suppliers from around the world consistently ensuring a high level of customer service. You will clarify inquiries about services payments and technical requirements provide accurate information and follow established processes through both email and phone communication.
Requirements
To be successful in this role you need:
Fluent Serbian
Good command of English
Previous customer facing experience (B2B or B2C) desired
Prior experience in multichannel customer support desired
Excellent listening and communication skills written and verbal
Strong attention to detail
Benefits
About Talingual
As a jobseeker you can benefit from Talingual’s extensive experience we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international jobseeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV identifying your strengths as a candidate discussing your preferences with you preparing you for interviews and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com
Full Time