Customer Service Advisor ASICS with Norwegian
Customer Service Advisor ASICS with Norwegian
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Job Description
Are you interested in the sports fashion industry Do you have a constant desire to challenge yourself Do you like helping people If you speak Norwegian on a native level and you live in Barcelona then this is an amazing professional opportunity for you!
ASICS is a multinational and worldfamous sports brand that manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Customer Service Advisor with a sporty and positive attitude to join their team in Barcelona. Together with their young and dynamic team you will offer the best possible experience for customers all over the EMEA region.
Tasks
- Delivering a bestinclass consumer experience attending consumers in all sort of questions or issues regarding their orders services etc. through different channels (issues during presales midsales and aftersales)
- Data entry and maintenance of data related to the consumers at a local market level into the CRM platform
- Managing cases and Ecommerce questions using the software tools provided
Requirements
- Native or fluent level Norwegian
- Full Professional level of English
- Able to work from Barcelona
- Enjoy taking care of and helping people
- Knowledge of Social Networks would be highly valued
- Team player who is also able to work independently
- Attentive empathetic flexible and proactive
- Good communication skills
- Passionate about sports
- Eager to learn
Benefits
- Monday to Friday 09:00 18:00
- Permanent contract
- Hybrid working model
- Salary Bonus
- Employee discount on ASICS products
- Private health insurance
- Tickets restaurant
- Free gym at the office laundry services
- Modern working environment
- Joining an international company that is a premium True Sports Performance brand
- Premium meditation subscription
- Free sessions with a physiotherapist
Our recruitment process:
- Step 1: Interview with our Recruiter to get to know you better
- Step 2: Interview with the Hiring Manager
- Step 3: Interview with other team members
Employment Type
Full Time
