Senior Manager of Creative Content

We are looking for an innovative and strategic leader with a passion for visual storytelling and a strong understanding of home dcor trends to help us fulfill our mission of creating joy together. The Senior Manager of Creative Content will be creative detailoriented and will collaborate closely with creative leads and crossfunctional partners to create highquality visual content that evolves our brand story and drives engagement with our target audience. 

This role offers a unique opportunity to contribute to the elevation of the visual identity of our home dcor retail brand through creative leadership strategic planning and highquality content production. This role requires experience in photography and videography for both print and digital channels as well as knowledge of photo and video editing production styling and branding. Key areas of responsibilities include the development of creative concepts and the ability to bring these ideas to life in photo video and memorable customer experiences. 

This fulltime position is a part of the Creative Team reporting to the VP Creative Director and supports the Balsam Hill global brand. It is handson with leadership responsibilities including mentoring and directing studio managers producers photographers videographers and editors both for internal and external teams. This role is a brand ambassador and effectively collaborates with other Creative team leaders merchants marketing vendors and external production teams. 

This role is expected to work in a hybrid model which currently includes Monday Tuesday and Wednesday in our Redwood City or Burlingame offices as well as additional time on location for shoots throughout the year. 

What youll do:

Creative Leadership and Content Development: 

• Collaborate with creative leads to develop and maintain a clear and compelling creative vision for the photo and video content produced by the studio
• Introduce holistic storytelling strategies that support business initiatives across multiple mediums including print and digital 
• Partner with marketing and eCommerce teams to develop comprehensive content strategies that support product launches promotions campaigns and brand storytelling 
• Introduce new concepts and ideas through swipes and storyboard development
• Bring creative vision to life by overseeing creative development of media productions from concept through execution 
• Work with external talent to develop photo and video style guides 
• Stay updated on current home dcor trends photography techniques and video production styles to ensure the studios work is fresh and relevant 
• Maintain an intimate understanding of the customer and their journey throughout every touchpoint to create impact and build loyalty
• Work closely with art directors photographers videographers and stylists to ensure work is highquality inspiring and onbrand 
• In partnership with our Global Brand Design team brainstorm and contribute creative ideas for visual content that resonates with our target audience and drives engagement 

Production Management: 

• Coordinate with Creative Operations Team to drive timelines and achieve milestones 
• Collaborate with Creative Operations to develop new best practices for postproduction processes and workflows 
• Optimize budget to ensure efficiency and efficacy of all work produced and be accountable for budget reporting to Creative Ops team 
• Partner with producers to oversee high level scheduling and freelance hires 
• Develop vision for building a bestinclass media studio and partner with Studio Manager to build out a roadmap for executing upgrades 
• Ensure that team is delivering on postproduction needs that align with brand standards and advise on asset management and workflows 
• Negotiate contracts and manage relationships with external vendors and freelancers 
• Manage and track asset usage rights including negotiating permissions monitoring expiration dates and educating teams on compliance requirements to ensure legal and proper use of all assets 

Team Leadership: 

• Lead mentor and inspire a team that includes producers studio management and postproduction artists 
• Display leadership and inspire teams to develop compelling and meaningful work by fostering creative exploration collaboration and innovation 
• Guide direct reports and functional team members by identifying opportunities for growth leveraging team strengths and developing members toward organizational effectiveness. 

Qualifications :

What you bring to the table:

• Knowledge and experience with both the technical and creative side of media production 
• Bachelors degree in Design or equivalent work experience 
• 10 years of experience with consumer brands campaigns and photo production 
• Proficient in Adobe Creative Suite (InDesign Illustrator Photoshop) 
• Online portfolio displaying exceptional strategic conceptual and visual design 
• Deep knowledge of media production and best practices 
• Ability to respond and give productive feedback 
• Flexible and adapts to the changing needs of the business 
• Support process proactively identifying challenges and fostering actionable solutions 
• Excellence in a deadlinedriven environment with the ability to manage multiple priorities 
• Highly selfmotivated with excellent communication skills conflict resolution and negotiation skills 
• Familiarity with Ecommerce and digital marketing trends 

About Us: Balsam Brands is a global eCommerce retailer with roots in holiday and home dcor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a peoplefirst company that values relationship building authenticity and doing the right thing. We have steadily growing teams in Boise the Bay Area Dublin and the Philippines.

The companys mission is to create joy together. We empower our team and partners to love what they do provide products and experiences that inspire meaningful moments with family and friends and give back to our families and communities in impactful ways. When you join Balsam Brands youll find a culture of caring people doing challenging work and building a welcoming workplace.

• Check out our flagship brand Balsam Hill:
• Balsam Brands in Forbes:
• Balsam Brands on LinkedIn: 
• Glassdoor:

At Balsam Brands we strive to offer a competitive compensation and benefits package. For permanent fulltime team members our current package includes:

• Competitive compensation including a cashbased incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Comprehensive Medical Dental and Vision coverage with 100% of monthly premiums covered for team members and 85% employerpaid premiums for other coverage tiers that include dependents
• Up to $2000 annual funding toward HSA accounts
• Medical transit dependent care FSA
• Infertility coverage offered on all medical plans
• Generous parental leave program and flexible return options
• Companypaid life and AD&D insurance
• Companypaid short and longterm disability insurance
• 401(k) with dollarfordollar company match up to $4000 per calendar year
• Employee Assistance Program (EAP) and other mental health and wellness perks
• Paid holidays annual shutdown week PTO and volunteer timeoff (VTO) packages
• Paid 5week sabbatical leave after 10 years of employment
• Annual continuous learning benefit up to $1000 per person per fiscal year
• Up to $300 flexible reimbursement to support setup of new team members workfromhome environment
• Generous team member merchandise discount
• Valuable extras: identity theft protection subsidized parking monthly wellness pet insurance accident & critical illness insurance

The base pay range for this position is: $152000 to $183000. Where an individual falls within that range will vary based on several factors including geographic location and may vary depending on candidate qualifications and experience applicable skills and other jobrelated factors. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair externally competitive and fiscally prudent total compensation package administered in a simple and consistent manner.

At Balsam Brands we strive to build a diverse equitable and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds ages abilities and experiences to apply. We do not discriminate on the basis of race ethnicity religion national origin citizenship marital or family status disability sexual orientation gender identity or expression pregnancy or caregiver status veteran status or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process to perform essential job functions and to receive other benefits and privileges of employment.

#LIHybrid