VP of Community Management

Odevo and Community Association Services (CAS)

Odevo and CAS are leaders in property and community management combining global expertise with local market knowledge to deliver exceptional service. Together we manage a diverse portfolio of properties and communities leveraging innovative technology operational excellence and a peoplefirst approach to create thriving wellmanaged environments.

Odevo operates on a global scale bringing innovative technology and transformative solutions to modernize and streamline property management processes. CAS offers unmatched expertise and personalized service in managing HOAs condominiums or large gated communities in the U.S. North Carolina market. CAS manages a diverse portfolio of communities delivering tailored solutions that enhance property value and elevate the living experience. By combining global resources local expertise and a peoplefirst approach we are committed to creating thriving communities and fostering longterm success for our clients and residents alike.

About the role

The Vice president is an experienced community management professional who provides management direction leadership and oversight to ensure the accounts are maintained and operated in accordance with the company standards and established community objectives. The position is responsible for developing programs and systems to support the strategic direction and aligning business plans with organizational objectives. This position will report directly to the President and will serve as a member of the senior leadership team.

• Strategic planning and execution to enhance profitability productivity and efficiency throughout the companys community management team.
• Build and maintain positive client relationships with Board Members Vendors and our team members.
• Acquires and maintains current knowledge of state and regulatory agency statutes and each clients community document policies and procedures.
• Provide constructive and timely performance evaluations.
• Process promotions transfers disciplinary actions and terminations of the direct reports in accordance with company policy.
• Monitor properties within your assigned portfolio to ensure compliance with company standards. Coach and mentor the Property Manager Team to meet company standards. Conduct weekly oneonone meetings with the property managers assigned to you.
• Assist in recruiting training and developing a highly motivated and effective team of property managers.
• Provide guidance leadership and coaching to property managers and other direct reports.
• Communicates changes in policy and procedures to clients and property managers.

Who you are

• Strategic Leader: Proven track record of driving revenue growth and market expansion by developing and executing innovative business strategies within the community management and property services sectors.
• Relationship Builder: Adept at fostering longterm partnerships with highvalue clients developers and stakeholders ensuring tailored solutions and exceptional service delivery.
• Team Empowerer: Skilled at building and leading highperforming teams cultivating a culture of collaboration and aligning talent with organizational objectives.
• Industry Expert: Deep knowledge of property management and highend community services with a focus on delivering unparalleled value to clients and residents.

Experience

Most importantly you share our values and feel excited about our journey. However to succeed in this role we believe that you have experience within:

• Must possess strong managerial background.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to read analyze and interpret technical procedures financial statements/audits blueprints regulations or documents with a similar degree of complexity.
• Must be proficient and have a good working understanding of latest technologies such as but not limited to Office 365.
• Employee is sometimes required to work for extended periods of times being flexible in the hours which could include nights and weekends.
• Must have a valid NC drivers license.
• Must have the ability to react and address emergency situations in a timely manner. Must be available to handle emergency calls.

Preferred Experience

• 4year college degree
• Minimum of four (4) years of experience in Community Association Management and possessor will secure CAI designation of CMCA or higher within 12 months from engagement with CAS.
• FrontSteps/Caliber software application knowledge.

Excited

Get in touch! We look forward to receiving your application! If you have any questions please feel free to contact Nicole Tacktikos Talent Partner at Odevo.