Director of Delivery Nordics
Director of Delivery Nordics
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Job Description
We are excited to announce a new role at Benify: Director of Delivery Nordics.
Our journey started in 2004 with three friends in Sweden. Today we are an independent and agile global HR technology company offering the markets leading global benefits and total rewards platform with 1600 customers and 3 million users around the world. Our awardwinning platform and app help employers our clients create an exceptional benefits and rewards experience for their most valuable asset their employees.
We are more than 550 Benifyers with offices in Sweden Lithuania the United Kingdom Denmark the Netherlands and Germany all working toward our mission a world where every employee knows their true value. If you thrive in an international dynamic and fastgrowing SaaS environment and see a value in Benifys core values of showing love thinking ahead and exceeding expectations then you might be the person were looking for!
About the role
Benify is on the lookout for a visionary Director of Delivery to lead our operations across the Nordic region. This new position is a key leadership role where youll drive the delivery of our innovative services ensuring we consistently meet and exceed client expectations.
As the Director of Delivery Nordics you will manage both our Operations and Professional Services teams working closely with multiple departments to streamline processes optimize performance and foster collaboration.
Your key responsibilities:
- Lead mentor and inspire teams across Operations and Professional Services fostering seamless collaboration with other departments.
- Develop and execute delivery strategies aimed at optimizing operational processes improving service delivery and driving efficiency.
- Define and track KPIs for delivery performance customer satisfaction and process efficiency to promote continuous improvement.
- Provide strong leadership to a team of 50 including six team managers cultivating a culture of innovation collaboration and excellence.
- Report directly to the Deputy CEO playing a pivotal role in shaping the future of Benifys delivery in the Nordic region.
Who were looking for
Were seeking a resultsdriven leader withsignificant experience in a senior role within a delivery organization ideally within the SaaS or tech sector. Your ability to develop and implement successful delivery strategies coupled with your passion for innovation makes you stand out as a strategic leader. You have a proven track record of driving success in a fastpaced environment and thrive on creating strong crossfunctional relationships.
To excel in this role you should have:
- Fluency in Swedish and English.
- Exceptional analytical and problemsolving skills with a talent for identifying and navigating complex opportunities for growth and innovation.
- Excellent communication and interpersonal skills with the ability to foster a culture of collaboration and innovation.
- The abilityto develop and implement successful delivery strategiesand driving organizational transformation.
Join a dynamic and innovative SaaS company dedicated to helping employers improve their relationships with employees worldwide. As a Benifyer youll enjoy a forwardthinking culture that encourages personal and professional growth. We offer an entrepreneurial environment that values creativity and new ideas with a commitment to diversity and inclusion. With a nearly genderbalanced team we prioritize creating a supportive workplace where everyone can thrive.
We look forward to reading your application!
Interested but not right now Register your interest here and be notified when we are hiring:
As we approach the holiday season we want to inform you that our recruitment process may take a little longer than usual due to upcoming endofyear breaks. We kindly ask for your patience as feedback or updates might be delayed. We will resume processing applications in January and look forward to reconnecting with you then.
Thank you for your understanding and we wish you a restful and joyful end of the year!
Employment Type
Full Time
