Aftersales Manager
Aftersales Manager
Posted on :
06-01-2025
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1 Vacancy
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Job Description
Job Title: Aftersales Manager Premium Brand
Location: Reading Berkshire
Salary: Up to 60000 basic salary bonus OTE Up to 90000 tax efficient company car
Our client is one of the leading franchised retailer groups in the UK partnering with may of the world s best brands.
Work with a World class brand for our client s dealership in Reading.
This site is a large premium brand dealership with 20 Vehicle Technicians 2 Workshop Controllers and 5 Service Advisors and a sizable trade parts department.
Supporting and leading the Aftersales department as an Aftersales Manager you ll be a consistent role model for the whole department working to maximise efficiency and profitability.
You ll be able to use your knowledge and experience to have a real impact on the business. By keeping standards high you ll find the freedom to build a team you can be proud of.
What you ll do day to day
Meet key performance indicators and targets for the service and parts departments
Look for opportunities to increase efficiency of the Aftersales operation
Take actions to sustain retain and enhance levels of customer satisfaction whilst sustaining profitability
Work with your team to develop understanding and implementation of a customer focussed environment setting clear targets for the team
Respond promptly to any customer complaints and ensure timely and correct resolution
Maintain rigorous control of costs stock and budget
Ensure warranty procedures are followed correctly to ensure prompt recovery of monies due
Candidates for this role need to have a strong Aftersales Management background ideally within a premium brand and have experience of leading a large team of vehicle technicians.
Candidates must have a full and valid driving licence.
To apply for this role please submit your full and up to date CV to Jonathan Sweasey at Pybus Recruitment on email: or call
Requirements
Candidates for this role need to have a strong Aftersales Management background ideally within a premium brand and have experience of leading a large team of vehicle technicians.
Candidates must have a full and valid driving licence
Benefits
Benefits:
33 days annual leave including bank holidays rising with length of service.
Retail discounts that save you money every day
Gym discounts cash healthcare plans and a cycletowork scheme
Car discounts for new and used purchases and servicing
Flexible pension scheme to support your financial future
Familyfriendly policies that help you spend more time with the people that matter
A wellbeing programme to support you and your family
Ongoing recognition from your peers and leadership team
A community volunteering day
Previous Aftersales Management experience Driving licence
Education
Driving licence
Employment Type
Full Time
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