Aftersales Manager
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Job Description
The After Sales Manager is responsible to oversee and optimize the post-sales process, ensuring customer satisfaction, retention, and loyalty. They manage a team responsible for handling customer inquiries, resolving issues, and providing support after product or service delivery. Additionally, After Sales Managers analyze feedback to identify areas for improvement, develop strategies to enhance the after-sales experience, and foster long-term relationships with customers. Ultimately, their goal is to uphold the Company's reputation, drive repeat business, and maximize customer lifetime value through exceptional post-sales service.
Employment Type
Full-time
