Associate Manager - Team Manager
Associate Manager - Team Manager
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Job Description
Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Consultants providing feedback and performance management. Keep Management Updated: Inform leadership on the latest trends of enduser customers and provide feedback to Ops Managers. Define Sutherlands Reputation: Drive organizational initiatives within the team from time to time.
Qualifications :
- 6 months tenure & without any disciplinary actions.
- Have strong analytical skills.
- English proficiency B2 is a must.
- Excellent verbal writing and interpersonal communications skills.
- Be proactive in developing trust and professional rapport with employees and team members; work as a teamplayer.
- Have advancedlevel knowledge of MS Office suite.
- Have strong analytical skills; be able to interpret data identify trends reporting and making suggestions for improvements.
- Demonstrated leadership skills
- Knowledge on Talent Management compensation and rewards (desirable)
- Be able to efficiently manage time and keep track of multiple schedules meetings and initiatives.
- Basic technical understanding:
- Computer hardware or software
- Storage RAID
- Networking NAS
- Authentication Encryption Cloud (Google Cloud AWS Azure)Basic understanding and knowledge
- Windows/ Linux
- Relay important information in the form of timely and accurate report
- Have demonstrated leadership skills (desirable) Proven capability on coaching performance management escalation handling etc as a part of team management
- Be able to efficiently manage time and keep track of multiple schedules meetings and initiatives.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
