Team Manager -Commercial Insurance Sales
Team Manager -Commercial Insurance Sales
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to: Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line Identify the training needs that will equip the staff with fundamental skills and knowledge Have a thorough understanding of the various system tools and operational procedures utilized within the program Collaborate with stakeholders on a regular basis for changes on promotions and updates Conduct all defined and required process compliance and adherence to all team members partners and thirdparty providers
Qualifications :
Our most successful candidates will have: Current or previous supervisory experience needed in a call center Have strong analytical skills; able to interpret data identify trends and make suggestions for improvements Have demonstrated leadership skills; able to take the lead in making improvements and resolving issues Be able to efficiently manage time and keep track of multiple schedules meetings and initiatives Have strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner Have excellent working knowledge of MS Office applications. P&C Commerical License required. Must be able to work 1:30P10P EST
Additional Information :
All your information will be kept confidential according to EEO guidelines.
EEOC and Veteran Documentation
During employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handicap or any other legally protected status.
At times government agencies require periodic reports from employers on the sex ethnicity handicap veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping reporting and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
