IT Director for Endpoint Architecture and ITAM

We are looking for an experienced leader to elevate our IT operations within a global enterprise. The role encompasses management of endpoint architecture IT asset management telecom expense management and site support. Your mission will be to drive strategic IT projects that enhance system functionality elevate cost efficiency and achieve alignment with our business strategies.

Key Responsibilities

• Strategic Leadership: Craft and execute IT strategies directly supporting corporate goals.
• Team Management: Guide and nurture the IT team to ensure peak performance and strategic alignment with business objectives.
• Technology Oversight: Manage IT systems and infrastructure prioritizing security reliability and scalability. Identify technology needs and make recommendations to business decisionmakers.
• Endpoint Architecture: Administer a global environment of Windows/Mac endpoints. Drive automation shiftleft and selfservice initiatives.
• Sites Operation: oversee the different aspect of the IT operation at the different sites Enduser computing and Services Conf. rooms operation executive support budget control sites expandsion/downsizing mobility. Ensure service levelr are met and satisfaction is achieved.
• IT Asset Management: Govern the IT asset management lifecycle with a focus on achieving cost savings ensuring compliance and maintaining transparency with all business stakeholders.
• Telecom Expense Management: Strategically manage telecommunications spending to optimize investment and support evolving business communication needs.
• Operational Excellence: Ensure the provision of toptier IT support across all locations focusing on system functionality and enhancing user experience through proactive service management. Ensure IT processess are service oriented and business focused providing details and summary reporting for key metrics.

Qualifications :

Skills

• Leadership: Demonstrated ability to inspire and lead teams in a dynamic and changing business environment. Lead mentor and develop team members.
• Communication: Exceptional communication and interpersonal skills essential for engaging with diverse stakeholders and leading crossfunctional teams.
• Technical Proficiency: Expertise in SCCM/Intune and JAMF within a global enterprise. Familiarity with current IT trends such as cloud technologies and cybersecurity tools.
• IT Asset Management: Extensive expertise in managing the lifecycle of IT assets from acquisition to disposal. Proficient in creating processes that ensure compliance enhance transparency and drive cost savings across the organization.
• Process Mastery: Deep understanding of ITIL/ITSM frameworks with practical experience in applying these processes to realworld business challenges.
• Analytical Thinking: Strong analytical skills with a proven track record in using data to inform decisions and drive business improvements.
• Organizational Skills: Outstanding ability to plan organize and prioritize work effectively even under tight deadlines. Skilled in structuring tasks and projects to maximize productivity and minimize risk.
• Innovation: A strong proponent of continuous improvement leveraging innovative solutions to enhance business operations and IT services.

Experience

• Strategic IT Leadership: At least 10 years of progressive leadership in IT demonstrating tangible contributions to business strategy and operational efficiency.
• Team and Culture Development: Proven experience in managing diverse teams and cultivating a culture that supports growth inclusivity and collaboration.
• Technical and Budget Management: Handson experience with technical projects and financial acumen in managing IT budgets. Demonstrated capability in vendor negotiations and optimizing resource allocation.
• Servicesability mindset: Implemented operational best practices and continuous Service Management improvement

Education

• Required: Bachelors degree in Information Technology Information Systems Computer Science or a related field.
• Preferred: Masters degree in a related field.
• Certifications: ITIL Foundation required; advanced certifications in project management (PMP) cybersecurity (CISSP) or process improvement (Six Sigma) highly regarded.

Additional Information :

Western Digital thrives on the power and potential of diversity. As a global company we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees our company our customers and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at  to advise us of your accommodation request. In your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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