Lead Manage and Develop People Brand Ambassador & Operational Excellence
Lead an Engaged Team:
- Recruit motivate and retain a dedicated team of customer facing customer front line employees
- Drive your team with effective communication and provide coaching on customer service and sales strategies
Brand Ambassador & Operational Excellence:
- Managing physical assets including repair and maintenance systems and processes vendor management and cleaning standards.
- Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
- Conduct monthly property audits and ensure operational standards and safety compliance are met.
Deliver Outstanding Customer Service:
- Provide a welcoming and wellmaintained environment to customers through your team effective facility maintenance and vendor management
- Address customer inquiries and concerns promptly in a professional manner
Grow and Maintain a Robust Business:
- Drive business forward using analytics to identify trends develop and implement strategies to capitalize on opportunities in your district.
- Communicate effectively with customers colleagues and teammembers
BENEFITS:
- $121000 first year annual total compensation award opportunity including base guaranteed bonus (paid quarterly) and restricted stock units.
- Second year bonus potential increase to $20000 performancebased bonus
- Participation in company stock program that includes dividends paid quarterly
- Internal promotional and career opportunities throughout the United States
- Extensive training and coaching plans we want you to succeed!
- Comprehensive group healthcare programs
- 401(k) with generous employer match
- Paid time off
- Monday thru Friday work schedule
Qualifications :
Qualifications & Expectations
- Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
- Demonstrated leadership in building developing and retaining highperforming teams of nonexempt employees in a retail service hospitality or related industry
- Proven track record of top tier performance
- Experience managing operational audits and payroll budgets
- Exceptional communication and time management skills
- Proficient in MS Office (Excel Word PowerPoint and Outlook)
- Passion for sales and customer service excellence
- Bachelors Degree preferred
- Weekend availability by telephone
- 5 work Saturdays per year required during peak season
Additional Information :
- All your information will be kept confidential according to EEO guidelines.
- The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.
REFDMR0035A
Remote Work :
No
Employment Type :
Fulltime