Office Associate

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CLERICAL ASSOCIATE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.

Division/Program Summary Description:
The Division of Family and Child Health (DFCH) of the New York City Department of Health and Mental Hygiene is charged with the creation and oversight of programs policies services and environments that support physical and socioemotional health and promote primary and reproductive health services health equity social justice safely and wellbeing for New York city families and children. The Division is comprised of the Bureau of Maternal Infant and Reproductive Health the Bureau of Early Intervention the Office of School Health and the Bureau of Administration.

The vision of the DFCH is that every child woman and family recognize their power and is given the opportunity to reach their full health and development potential.

Position Summary:
Reporting to the Director the Office Associate will support the NYC Early Intervention Programs Staten Island Office to ensure smooth office operations and support child case processing. The Office Associate will perform receptionist duties in person and on the phone greeting families and providers. They will also help to manage electronic case files create Microsoft Word documents send emails using Microsoft Outlook and perform other clerical/office duties.

Job Duties and Responsibilities:
Provide clerical/office assistance for implementation and execution of the Early Intervention Program process.
Perform receptionist duties answering calls directing callers taking messages and greeting family members and members of the provider community as they come to the Regional Office.
Retrieve and access requested case record information through EI systems/HUB database.
Create electronic child case records.
Prepare documents with word and spreadsheet programs using Microsoft Office and enter information in the Virtual Vault.
Prepare emails using Microsoft Outlook and any required documents for distribution and provide clerical assistance to facilitate projects or assignments for EIP.
Perform any other clerical/office duties as required and complete any other tasks as assigned by management.

Why you should work for us:
Benefits: City employees are entitled to unmatched benefits such as:
oa premiumfree health insurance plan that saves employees over $10K annually per a 2024 assessment.
oadditional health fitness and financial benefits may be available based on the positions associated union/benefit fund.
oa public sector defined benefit pension plan with steady monthly payments in retirement.
oa taxdeferred savings program and
oa robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
Work From Home Policy: Depending on your position you may be able to work up to two days during the week from home.
Job Security you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805 the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S. dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone regardless of age background or location can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition antitobacco support chronic disease prevention HIV/AIDS treatment family and child health environmental health mental health and social justice initiatives. As the primary population health strategist and policy authority for NYC with a rich history of public health initiatives and scientific advancements from addressing the 1822 yellow fever outbreak to the COVID19 pandemic we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process contact SyeEun Ahn Director of the Office of Equal Employment Opportunity at or.

Qualifications :

Qualification Requirements
A fouryear high school diploma or its educational equivalent approved by a States department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime