Deskside Support
Deskside Support
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Deskside support
Location: Bethlehem Pennsylvania 18017 Onsite
Mode : Contract (6 Months)
Job Responsibilities:
- Desk side support for (Desktop Laptop OS and applications Hands and feet for Datacenter/Network support)
- Install deploy troubleshoot repair maintain and lifecycle hardware and software throughout the organization.
- Maintains detailed and accurate records in workload management asset management and administrative applications.
- Provides tier I and II support in all areas of the organizational service portfolio.
- Provides excellent customer service to all levels of employees including customers peers and leadership.
- Accurately follows documentation and checklists to ensure efficiency and consistency.
- Participates and engages in team meetings team building activities and other opportunities to strengthen the department.
- Communicates in a professional positive and timely manner in person on the phone and via electronic means.
- Uses routine troubleshooting methodologies that provide efficient effective resolution and minimize impact to the customer.
Employment Type
Full Time
