Customer Relations Officer - Smland
Customer Relations Officer - Smland
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Salary Not Disclosed
1 Vacancy
Job Description
- You handle the daily operation of Smland the children playground such as registering kids for the playground admission taking care of the children and ensure their safety during their stay in the playground.
- You ensure good teamwork in the operation of the playroom during the day which includes toilet needs and taking care of individual children ensuring that there is a good balance among children per play activity.
- You check and maintain the safety and cleanliness of the playroom according to stated guidelines and checklists together with the cleaners and technical staff.
- You assist to handle emergency cases happening in Smland such as accidents incidents or sudden sickness.
- You ensure safety and evacuation procedures are carried out such as handling missing children and evacuation in case of fire or emergency announcement.
- You assist to make announcement through the internal paging system when necessary.
- You communicate to the manager on issues concerns and incidences with regard to safety and security of the children and ensures the IKEA store is a safe and secure environment at all times for visitors and coworkers.
- You submit a daily Smland report (number of children and results in case of accident) and record information accurately so that the resulting analysis can be used to improve customers future shopping experiences.
- You check the availability of toys and videos ensure these are fully functional and organize the store toys and materials to ensure order in activity areas.
- You assume responsibility for other tasks and projects as they occur
Qualifications :
- You have passion in working with children and parents.
- You have experience in working with entertaining and creating stimulating environments for children of different ages.
- You have experience in organizing and participating recreational activities and games.
- It will be an added advantage if you have previous experience working in child day care and/ or having a first aid certification.
- You are able to understand the individual differences in ability personality and interest.
- You have good communication skills in both Malay and English.
- You are able to accept criticism and deal calmly and effectively within highstress situations.
Additional Information :
Important Note:
You are invited to the Life at Home journey with IKEA. Click >>here* to begin your journey. Kindly note that your job application will be processed when you complete the assignment.
*If you cant access the link please go to the original job posting at Smart Recruiter.
Working with us has its rewards
Wherever you work within IKEA Southeast Asia you enjoy a wide range of benefits. Here are just some of them:
IKEA discounts
Coworkers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores from the first day of work.
Flexi benefits
We offer flexi benefits to cater our coworkers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account coworkers can claim against dental optical fitness memberships or classes vaccination or immunisation noninsured outpatient medical expenses health screenings health supplements IKEA purchases health aid & equipment and mental health.
Maternity and paternity leave
We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys and responsible at home.
Gifts
We enjoy special occasions together and give tokens to mark birthdays marriage the arrival of a baby. We reward loyalty through our Long Service Awards/
Work environment
As home furnish experts we take pride in providing inspiring workplaces that showcase IKEA products and create a relaxed open atmosphere where we work side by side.
Incentive plan
All coworkers may earn an annual financial reward when we meet our shared business objectives.
Free Parking
All coworkers are given free parking.
Please apply by 31 December 2024.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
