Payment Officer

Roles and responsibilities

We are seeking a highly organized and detail-oriented individual to join our team as a Payment Settlement Assistant. In this role, you will be responsible for ensuring accurate and timely payment processing and settlement, working closely with internal teams and external vendors. The ideal candidate will have a strong understanding of financial transactions, excellent communication skills, and a commitment to delivering exceptional service.

Responsibilities

Process payment transactions accurately and efficiently, ensuring proper authorization and verification.
Reconcile payments received with invoices and resolve any discrepancies.
Collaborate with internal teams to resolve payment issues and answer inquiries in a timely manner.
Develop and maintain relationships with external vendors, ensuring payment terms are met and any issues are promptly addressed.
Assist in the preparation of financial reports related to payment processing and settlement.
Monitor and track payment transactions to ensure compliance with company policies and procedures.
Provide support to the finance team during audits and assist in the implementation of process improvements.
Processing Payments:

Assist in the processing of incoming and outgoing payments, ensuring accuracy and timely transactions.
Verify payment details, such as amounts, payment methods, and customer information, to ensure correct processing.
Monitor and resolve any discrepancies in payment records.
Invoice Management:

Assist with generating, reviewing, and managing invoices for customers and clients.
Ensure invoices are accurate, complete, and issued promptly according to company policy.
Track unpaid invoices and follow up with clients to ensure timely payments.
Reconciliation:

Reconcile payment records with bank statements and financial accounts to ensure accuracy.
Assist with identifying and resolving any discrepancies between payments and financial records.
Prepare reports of reconciled transactions for review by supervisors or finance managers.

Desired candidate profile

Bachelor's degree in finance, accounting, or a related field.
Prior experience in payment processing or settlement is strongly preferred.
Strong analytical and problem-solving skills.
Excellent attention to detail and accuracy.
Proficiency in Microsoft Excel and other accounting software.
Strong written and verbal communication skills.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Knowledge of financial regulations and compliance requirements.

Previous experience in a financial, accounting, or administrative role, particularly in payment processing, is beneficial.
Familiarity with payment processing systems or accounting software (e.g., QuickBooks, SAP, or other financial tools) is preferred.
Skills:

Strong numerical and analytical skills with attention to detail to ensure accurate payment processing.
Excellent organizational skills, capable of managing multiple tasks and priorities effectively.
Proficiency in Microsoft Office Suite (especially Excel) for data entry, analysis, and reporting.
Ability to work with payment systems and software tools related to transaction processing.
Soft Skills:

Strong communication skills to interact with customers, colleagues, and management.
Problem-solving skills to address payment discrepancies or issues efficiently.
Ability to maintain professionalism and handle sensitive payment-related information with discretion.
Time management skills to meet deadlines and handle a high volume of tasks.