Reporting to the Associate Director Global Payments Solutions you will :
- Investigate and resolve exceptions to client payments in line with SLAs
- Proactively manage investigate and resolve client queries
- Manage callbacks and approval process for new beneficiaries
- Assist with adhoc tasks related to client and account setups
- Ensure all processes are performed in accordance with operational procedures and controls and all relevant checklists are completed;
Qualifications :
Qualifications
Postsecondary education with a concentration in finance accounting or related fields.
- Strong computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel is particularly an asset.
- Basic understanding of fund administration industry.
- Experience with banking payment platforms is beneficial.
- Knowledge of Swift Payment processing including payment formatting and field definitions a distinct advantage.
Remote Work :
No
Employment Type :
Fulltime