Opportunity at a Glance
***THIS IS AN INOFFICE OPPORTUNITY***
The Senior Manager Consumer Insights will provide market research leadership planning & execution advanced analytics and strategic business analysis supporting Adtalem Global Education (ATGE) institutions. Areas of research include student prospects influencers current students and alumni as well as monitoring of the category and competition. This position brings the consumer perspective to assist in building marketing initiatives that create positive brand perceptions and increased consideration while also assisting in programrelated decision making.
Critical skills required for this position include: Project Management Analytical Thinking Creativity Problem Solving Flexibility Prioritization Teamwork and Communication. This position reports to the Senior Director Consumer Insights.
Responsibilities:
- Provides expert insights and counsel to internal business partners across the enterprise as well as to agency and consulting partners based on research findings and a solid understanding of both the consumer and the business. Topics include but are not limited to: brand strategy positioning consumer decision journeys pricing advertising and messaging/communications.
- Synthesizes multiple sources of primary and secondary research to develop actionable recommendations which are aligned with company mission and objectives.
- Acts as primary Consumer Insights contact for institution(s) developing and executing research plans and projects.
- Translates business questions into research objectives and identifies the best research methodology and vendor to address the issue at hand.
- Manages research vendors directs analysis of research findings and presents findings to audiences spanning junior to executive level.
- With manager guidance leads highly complex and advanced analytical studies including consumer and market segmentation driver analyses conjoint/discrete choice MaxDiff attitude and usage studies journey maps messaging tests ad tests focus groups and oneonone interviews.
- Provides input to team responsible for predictive quantitative modeling as needed in areas such as enrollment projections and media channel effectiveness.
- Ensures research projects are delivered on time with accuracy and within budget.
- Manages multiple projects and priorities independently to support a range of internal and external clients.
- Integrates research results into annual business and marketing planning processes.
- Serves as a consumer advocate within the organization ensuring consumer perspectives are considered in decisionmaking processes.
- Stays on top of industry trends new research methodologies and emerging technologies. Drives innovation in research techniques and tools to enhance the timeliness quality and impact of insights.
- Manages freelance/contract resources and/or junior level direct report(s) as assigned.
- Performs other duties as assigned.
- Complies with all policies and standards.
Qualifications :
- Bachelor or Masterlevel degree in Business Marketing or a related discipline such as Psychology Sociology or Economics.
- 10 years in consumer marketing research or related areas with direct experience with design and analysis of a wide range of qualitative and quantitative research projects.
- Proven experience in designing and executing research studies that positively impact the business. Full ownership of research projects from start to finish.
- Strong knowledge of quantitative research methods statistics and qualitative best practices. Adept at study design questionnaire development sample design tab planning analysis and reporting.
- Working knowledge of applied statistical methods including multiple linear and nonlinear regression models time series analysis multidimensional scaling and mapping conjoint cluster analysis factor analysis and choicebased design.
- Knowledge of industry conventions in data collection and tabulation for survey research including sampling crosstab analysis skip patterns and multivariate weighting.
- Demonstrated ability to think strategically and influence business decisions.
- Strong written and interpersonal communication skills including presentations.
- An ability to effectively communicate controversial findings. Strong business acumen and negotiating and influencing skills with capacity to advocate a point of view while maintaining flexibility and respect for differing opinions.
- Ability to think strategically while understanding tactical implications.
- Strong analytic and problem solving skills ability to manage multiple projects and priorities in a fast paced environment.
- Word Excel and PowerPoint proficiency.
- Higher education research experience preferred but not required.
- Qualtrics and/or other DIY consumer insights program package proficiency desired but not required.
Additional Information :
In support of the pay transparency laws enacted across the country the expected salary range for this position is between $80336 and $140851. Actual pay will be adjusted based on jobrelated factors permitted by law such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:
Equal Opportunity Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Remote Work :
No
Employment Type :
Fulltime