ZOHO Developer For Customer Experience Solutions

Certification Requirements:

• Bachelor’s degree in Computer Science, Business Administration equivalent.

Skills:

• Minimum of 3 years’ experience as - business applications developer or related position.
• Experience working with Zoho CRM and other Zoho solutions.
• Detailed experience with Zoho CRM architecture & APIs.
• Good understanding of Databases & Web development on cloud.
• Good understanding of REST APIs, HTML & CSS.
• Experience in ZOHO desk, ZOHO CRM, ZOHO Marketing & ZOHO creator is a must.
• Hands on Deployment experience.
• Ability to plan data structures and present them effectively prior to implementation
• Experience in customization using Java, Deluge
• Programming skills (Zoho's Deluge language experience is a plus)
• Understanding of sales, marketing, accounting, and HR processes is a must.
• Must be passionate about technology and creating great customer experiences.
• Ability to influence and drive results in a complex technical and business environment, including ability to communicate and influence various internal stakeholders and across functions (such as marketing, sales, services, customer success and finance).
• Ability to contribute consistently and positively in a high-paced, fast-changing, and sometimes unpredictable work environment.
• Articulate verbal communication, professional business writing and presentation skills

Personal Skills (MUST):

• High sense of responsibility and ownership, acting like owner in what you do.
• Exceptional communication and presentation skills.
• Being able to work on your own or in a team.
• Being able to work to tight deadlines.
• Ability to maintain composure during stressful situation.
• Handling many tasks & responsibilities.
• Fluent in Arabic and English.