BAU Management:
- Collaborate with Service Hubs and IT teams to implement business requests (e.g. product extensions price adjustments promotions).
- Gather requirements manage market tickets and validate configurations.
Incident Management:
- Handle bug reporting resolution followup and ticket management.
- ist with creating and attending P1 calls and provide resolution testing.
Global Features & Market Requests:
- Activate and test new features and upgrades.
- Support local teams in testing including UVT and regression testing.
SFP Product Deployment:
- Ensure visibility and availability of products/SKUs.
- Oversee daytoday management of product capabilities on omnichannel platforms.
- Perform and validate testing procedures.
Requirements
Strong project coordination ss with experience in BAU management incident management and global product deployment.
Proficiency in testing and validation ods like UVT smoke and regression testing.
Excellent communication ss for internal and global team collaboration.
Fluent English
Strong project coordination ss with experience in BAU management, incident management, and global product deployment. Proficiency in testing and validation ods like UVT, smoke, and regression testing. Excellent communication ss for internal and global team collaboration. Fluent English
Education
Bachelor