IT Laboratory Support Specialist

Position Summary:

The Lab Support Specialist performs Instrument and Information Technology Support including infrastructure software system integration instrument support IT and project management as required to support EFII growth across all subbusiness units. The Lab Support Specialist will ensure assigned applications are effectively implemented and maintained to meet applicable regulatory requirements.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Develop or aid in the development of test plans for software validation and change control in accordance with all SOPs and Policies
• Validate and maintain computer software used to generate process or print raw data
• Perform simple to advanced programming activities including test creation or modification of the assigned applications based on user and/or system design specifications
• Identify opportunities to enhance automation/digitization within the business
• Complete specific programming or application improvement projects
• Review and update application documentation related to projects
• Develop coordinate and perform training sessions for users of the assigned applications/systems
• Evaluate new software for applicability within the business and determine if it meets SOP/Policy requirements for security
• Maintain all IT infrastructure systems hardware software IT closet and hardware inventory
• Act as the liaison with the Eurofins IT NSC
• Lead application troubleshooting efforts within EFII
• Assist in risk mitigation efforts for disaster recovery plans including performing or monitoring application/system backup procedures
• Manage appropriate IT inventory onsite in Singapore to support the business growth and required response time
• Perform IT asset disposal
• Maintain neat and accurate records
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility as appropriate
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Qualifications :

Basic Minimum Qualifications (BMQ):

To perform this job successfully the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge skill or ability required.

• Ability to administer manage and maintain multiple applications and/or systems
• Demonstrated knowledge of PC operating systems IT infrastructure and security
• Advanced computer skills such as Power BI SQL and Crystal Report
• Advanced knowledge in Windowsbased data capture systems
• Ability to work independently and in a team environment
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently
• Associates degree or at least 3 years applicable experience in IT infrastructure or network environment (Vocational certificates are acceptable). Experience may be substituted for education
• Bachelors degree in IT computer programming network management or comparable vocational certificates are acceptable
• Able to speak with internal clients to discuss user requirements resolve minor issues and understand business impact
• Ability to safely enter confined spaces and to troubleshoot IT systems
• Knowledge of ISO 17025 GLP and GMP standards

Additional Information :

What we offer: As an employer were keen to look after our people with as much dedication as they look after our patients. Thats why we offer competitive salaries excellent training and exceptional career prospects. Were a growing and ambitious company so there is huge potential here to develop with us and enjoy fantastic rewards in your career.

Your data: 
As part of any recruitment process the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Remote Work :

No

Employment Type :

Fulltime