Senior Executive Customer Success
Senior Executive Customer Success
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1 Vacancy
Job Description
(This position is exclusively for our Cape Town office and we prefer a local candidate.)
ABOUT THIS JOB
NielsenIQ works with clients to provide insights thought leadership to drive their business and grow their portfolios. Our work helps our clients set growth strategies and determines what products you ultimately see on the shelf. Our team members are experts across various categories and are viewed as trusted partners by our clients.
Senior Executive within the Retail Intelligence team contributes to the adoption and application of NIQ Consumer solutions supporting Consultants to profitably grow customer loyalty and drive sales.
RESPONSIBILITIES
Interacts with both Retail Intelligence Teams and the NielsenIQ Sales Teams.
Support Consultants on elaboration of Analysis and on preparing presentations of insights.
Ensures Retail Intelligence insights and actionoriented solutions are delivered to the Clients by being a Retail Intelligence expert with an ability to explain methodology behind key analytics to clients.
Autonomously interacts with client staff both on basic and advanced Retail Intelligence client needs.
Collaborates with other NielsenIQ teams to provide holistic support to clients.
Demonstrates high standards of performance promotes a strong team environment.
Partners with CS Consultants Insights associates and Sales teams.
REQUIREMENTS
Statistics Economics or Marketing graduate. Honours / masters level preferred.
Excellent analytical skills ability to interpret sales and consumer data. Confidence and capability for data analyses and interest in dealing with data. Good at providing answers and insights aligned with clients requests generating new and creative ideas.
Clientfacing and communication/presentation skills deliver research results to stakeholders on the clients side in a clear and consistent manner.
Ability to work independently and coordinate efforts with other associates within a virtual environment.
Organizational skills: understanding of business priorities ability to adapt to complex and changing organizations ability to manage time schedules.
13 year of experience in FMCG and client dynamics.
Full proficiency in PowerPoint & Excel.
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- EmployeeAssistanceProgram (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
For more information visit NIQ.com
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
