Job Description: KimberlyClark Domestic Transportation Operations Contractor Based in Knoxville TN but open to remote work. Work responsibilities may include but are not limited to:
Ensure that loads are delivering on time monitoring pickup intransit and deliveries to proactively intervene and save late deliveries driving high levels of service to our customers.
Perform hypertracking of critical loads as defined by the business and transportation teams.
Update tracking information and new dates in spreadsheets FourKites Control Tower TMS and/or SAP to leverage crossfunctional visibility and communicate to customer teams as soon as delivery exceptions are known.
Communicate effectively with internal and external parties to secure accurate and timely updates on shipment status.
Coordinate reschedules with carriers ASAP after a confirmed missed pickup or delivery.
Make customer delivery appointments using web sites email and/or phone calls to customers.
Analyze shipment data to ensure every load has a confirmed delivery appointment.
May provide coverage to operation teams that would include performing daily inbound and/or outbound shipment planning or execution in support of daily operations.
Additional Sills:
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