Job Summary: The Head of Operation is responsible for ensuring the efficient operation and maintenance of the physical infrastructure systems and equipment to provide a safe clean and functional environment for patients staff and visitors. This includes managing the hospital facility operations maintenance safety security and compliance with health safety and regulatory standards.
Key Responsibilities:
- Oversee the daytoday operations of the facility including maintenance of physical assets HVAC electrical systems plumbing elevators and other critical infrastructure.
- Ensure compliance with all local state and federal regulations related to healthcare facilities.
- Manage utility services and ensure efficient energy usage and waste management.
- Supervise and coordinate facility maintenance including routine inspections and emergency repairs.
- Ensure that the facility is in compliance with health and safety standards including those set by OSHA the Department of Health and other regulatory bodies.
- Develop and implement emergency preparedness plans including fire safety protocols and disaster response plans.
- Ensure that safety equipment (fire alarms sprinklers security systems) is maintained and functional.
- Develop and manage the annual budget for facilities operations including capital improvement projects.
- Monitor and control operational costs ensuring costeffective energy use supplies and service practices.
- Prepare reports and presentations related to facilities management for senior leadership.
- Supervise the facility management team including maintenance staff janitorial staff and contractors.
- Provide training and development opportunities to staff.
- Foster a collaborative and efficient work environment ensuring service levels meet or exceed hospital standards.
- Negotiate contracts with vendors and service providers (e.g. cleaning landscaping security).
- Manage relationships with external contractors for construction renovation or major repairs.
- Monitor vendor performance to ensure compliance with contract terms.
- Coordinate facility space planning and optimization for patient care staff workspaces and common areas.
- Oversee any remodelling or expansion projects in the facility ensuring minimal disruption to operations.
- Manage internal and external signage to meet regulatory requirements and patient needs.
- Promote green building practices and sustainability efforts to reduce environmental impacts such as energyefficient systems and waste reduction programs.
- Ensure compliance with sustainability certifications if applicable.
Requirements
Educational Qualifications:
- A Bachelors degree in Facility Management Engineering Architecture Business Administration or a related field.
- A Masters degree in Business Administration (MBA) Healthcare Administration or a related advanced field may be preferred in larger facilities or for seniorlevel positions.
Certifications or Licenses:
- Certified Facility Manager (CFM) from the International Facility Management Association (IFMA).
- Occupational Safety and Health Administration (OSHA) certification.
- Knowledge of healthcarespecific regulations (e.g. The Joint Commission standards NFPA codes) is often required.
- Fire Safety certification or other relevant certifications for emergency preparedness.
Experience:
- A minimum of 57 years of experience in facility management with at least 3 years in a healthcare or hospital setting.
- Proven experience in managing large teams and coordinating multiple projects simultaneously.
- Experience in vendor management contract negotiation and facilities budgeting.
Experience in managing emergency response procedures and maintaining regulatory compliance in a healthcare setting.
Benefits
Salary N300000 N350000
Other Benefits:
Health and pension cover.
Leave allowance