Golf Operations Manager - Golf Saudi
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Salary Not Disclosed
1 Vacancy
Job Description
General Summary:
- Oversee all functions of the golf department (operations membership retail driving range)
- Align with Golf Saudi management principles and objectives
- Innovative and resultsdriven mind set
- High expectations for analysis and reporting
- Expected to take on a number of special projects including nongolf projects
- Recruit and develop KSA national talents
ESSENTIAL FUNCTIONS:
Strategy
- Create annual and long term (departmental) business plans
- Deliver progressive YOY growth across all revenue lines
- Evolve utilization & rate (membership & green fee) with business and market performance
- Clearly deliver on the business units market position (3 4 or 5 star)
- Create and deliver on a content creation plan
- Recruit and develop KSA nationals
- Create strategies that support Mass Participial and the SGF
Planning:
- Create annual business plans and budgets
- Full autonomy and accountability for managing recruitment within budget
- Full autonomy and accountability for inventory and operating supply / expense management
- Creation and deliver of a 5year capital expenditure plan
- To have train and continuously improve ALL departmental SOPs
- To understand asset maintenance and deliver on clearly defined maintenance programs
- To deliver a month end owner report in the respective timeframes
- To study the local market regional market and global market and to provide innovative proposals
- To understand L&D needs to and to in synergy with HR to deliver on annual L&D programs
- To under retail buying to and align to prebook schedules
Policies & Procedures
- Develop and continuously evolve all departmental SOPs
- To align with G.S SOPs
- To create SOPs as and when required
- To train all SOPs
- To provide evidence of training
Functional Operations
- Delivers month end owner reports
- Provides daily business reporting
- Delivers on exceptional tee sheet management
- Provides exceptional leadership and workplace culture
- Ensures discipline and compliance
- Supports S&M with all forms of content creation and activity
- Uphold and also improve all forms of policy (e.g member charter)
- To work outside of golf and support G.S with special projects (VIP requirement)
- To lead all forms of retail
- To deliver member events and tournaments (including using Golf Genius creation of BEOs etc). Expected to develop KSA Nationals with tournament management
- Delivers extensive L&D
- Manages all respective departmental assets (e.g. carts)
Reports (examples but not limited to)
- Month end owner report
- Daily financial / performance report
- Week CEO report
- Asset maintenance program
Continuous Improvement
- Identify opportunities for continuous improvement to enhance performance and quality of work in line with stakeholders and management expectation.
- Implement best practice initiative to promote consistent improvement and development with department.
Key Performance Indicators (not limited to)
- Revenue vs budget
- Departmental EBITDA vs budget
- Annual Employee Satisfaction Survey results show continuous improvement.
- Guest Satisfaction Survey shows continuous improvement.
- Saudi participation levels increase annually (both staff and member / guest)
- Accomplishment of milestones and targets detailed in departmental business plan.
Qualifications Experience & Skills
Minimum Qualifications:
- PGA College University OR higher education qualification.
Minimum Experience:
- At least 3 years in golf management at internationally recognized facilities.
- Experience supervising and managing professional team.
- Regional experience preferred.
- Experience in renovation/restructuring of golf club would be beneficial.
JobSpecific Skills:
- High level of leadership communication presentation and reporting skills.
- Innovative proactive positive driven
- Advanced knowledge of creating and implanting golf management programs and initiatives for enhancement/revenue creation.
- Commitment to continuous education; seminars workshops trade shows etc.
- Capability to represent the organization at an international level.
- Essential computer skills.
- Fluent in English Arabic language skills would be an advantage.
- Open minded (managing change adapting evolving).
This job has been sourced from an external job board.
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Employment Type
Full Time
