Vehicle Recovery Specialist
Vehicle Recovery Specialist
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Job Description
The Sixt Corporate Security Department is looking for a Vehicle Recovery Specialist to help ensure the appropriate and timely resolutions of overdue rental contracts for each customer per established guidelines. To do so they will be using excellent data review judgement and customer service skills.
The ideal candidate possesses the following attributes:
- Emotional Intelligence
- Investigative & Analytical Skills
- Excellent verbal and written communication skills
- Exceptional interpersonal and decisionmaking skills
- Strong organizational skills and the ability to multitask
- Ability to adapt in a fastpaced environment
Key Responsibilities:
- Contact Overdue Customers through phone email and/or letters
- Analyze Enrich and Track Data
- Work with other HQ Departments and Field Operations Team on resolutions
- Set up case files with external repossession companies
- Review and act upon or coordinate written requests for assistance
About you:
- Some college or previous experience in a related position (Car Rental Collections Customer Service) preferred
- Bilingual English/Spanish preferred
- Proficiency in MS Office applications specifically Outlook and Excel
- Ability to adapt to new computer programs with ease
- Must be able to work 40 hours and 5 days per week; weekend shifts available if preferred
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Benefits:
Paid vacation medical dental vision and 401(k) Short Term Disability Long Term Disability Basic Life and Supplemental Life benefits and future growth opportunities within the company.
AtSixt we pride ourselves on having an inclusive and unique environment. We are an Equal OpportunityAffirmative Action Employer Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.
The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment withSixtRent a CarLLCand its subsidiaries. Offers of employment will be made bySixtrent a Car LLC or any of itssubsidiaries or brands.
Come join our team! Apply now.
Additional Information :
About the department:
We at SIXT are known to always be in the fast lane. To ensure that everything runs smoothly from start to finish we pull the strings backstage. The protection and safety of our staff on site at the Headquarters in Pullach is as important as the smooth running of all daytoday matters. Our task is to perfectly implement and maintain the corporate identity in our SIXT locations.
About us:
We are a leading global mobility service provider with sales of 3.07 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (cab driver and chauffeur services) SIXT (car subscription) and gives our customers access to our fleet of 222000 vehicles the services of 1500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2098 rental stations. At SIXT a firstclass customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and longterm stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility Apply now!
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
