Senior Associate - Receivable Monitoring Recovery

• Plan develop and implement effective strategies best practices and policies to improve debt and revenue collection rates across all the business lines.
  
• Ensure quick recovery of nonperforming receivables through amicable effective and efficient process.
  
• Actively monitor the performance of credit and recommend proactive measures based on observations to reduce the likelihood of credit transitioning from performing to nonperforming status.
  
• Proactively manages credit risk and exposure of the credit portfolio minimize the migration of credit to nonperforming category.
  
• Ensure collection of the arrears for accounts in normal and watch category and propose remedial actions.
  
• To manage the nonperforming credit ( NPC ) and formulating strategies for recovery action.
  
• To provide effective management information support for diligent monitoring of NPCs accounts and in ensuring prompt follow up actions.
  
• To assist in periodic internal and regulatory reporting of NPCs in a timely manner.
  
• To initiate the recovery for NPCs followup and close the auction process.
  
• Absolute adherence to signed off process and procedure manual and escalate any gaps noted to line manager.
  
• Provide advice to relevant stakeholders on debt recovery.
  
• Keep adequate records of all receivables at Matta with appropriate supporting documents.
  
• Report debt levels at various meetings across the different lines of business and ensure that robust information relating to debt recovery is reported.
  
• Keep abreast of developments in the field of debt recovery and the applicable laws and ensure that Matta operates in accordance with modern good practice.
  
• Develop and execute debt recovery processes to provide a standard and unified framework with regards to recovery of debt progression of any cases recovery cycles use of collection agencies court action and write off debt.
  
• Review individual cases and determine actions to be taken on debts taking into consideration the consequences of these actions and the impact on the Matta s budget.
  
• Ensure that appropriate procedures are in place to progress all debts through the recovery cycles and setting clear framework so staff can identify the most suitable means of recovery to maximize income.
  
• Ensure appropriate procedures are in place to progress all debts to internal or external or debt collection partners.
  
• Monitor and review the performance of external collection partners and where appropriate draft tender documents for collection contracts
  
• Manage the debt collection process within Matta ensuring that the appropriate actions are taken in relation to all debtors.
  
• Responsible for the correct issue of all recovery documents ensuring all documents are legally actuate and prescribed timescales are adhered to.
  
• Responsible for ensuring the integrity of the Matta is upheld and that confidentiality of customer s information is always maintained.
  
• Manage the working partnership with the Matta s internal and external enforcement agencies and ensure a seamless operation.
  
• Manage the throughput of work and potential for collection of debts passed to legal partner solicitors and agents.
  
• Undertake visits to debtor s business offices whenever necessary and engage with debtors and progress debt collection process.
  
• Lead projects as required with regards to the implementation of new systems processes and procedures within the unit.
  
• Represent Matta as appropriate at any external meetings or at the court for any legal action being taken to pursue debts.
  
• Undertake such other duties of a comparable nature elsewhere in Matta as may be required or any other duties as requested by the Head of the
  department.
  

Requirements

• Bachelors Degree in Finance or related field.
  
• Five (5) years banking experience with minimum 3 years in collection and recovery.
  
• Relevant professional certification will be an added advantage.
  
• Understanding how to keep accurate timely and uptodate financial records.
  
• Experience of working in a debt recovery environment.
  
• Experience of representing companies at the court.
  
• Comprehensive knowledge and application of legislation covering the collection and enforcement of debt recovery.
  
• Excellent numerical skills extended to good understanding of interest computation.
  
• Good understanding of reconciliation statement.
  
• Strong demonstrated use of Excel Word and PowerPoint.
  
• Absolute knowledge of Matta s credit policies related regulations and directives.
  
• Identification assessment and quantification of the credit risk through credit portfolio analysis.
  
• Analyzing and interpretation of the data.
  
• Clear understanding of the credit impairment requirements.
  
• Interpersonal skills to effectively communicate with and manage expectations of customers and other stakeholders.
  
• Knowledge and effective application of all relevant Matta s policies processes procedures and guidance to consistently achieve required compliance standards or benchmarks.
  

• Communication and Interpersonal relations skills both orally and in writing.
  
• Ability to prioritize to achieve set objectives
  
• Good Leadership Skills.
  
• Problem solving and decisionmaking.
  
• A keen eye for detail and desire to probe further into data.
  
• Innovation and creativity.
  
• Analytical thinking.
  
• Ability to stick to time constraints.
  
• Negotiation skills and the ability to develop strong relationships with external parties.
  
• Persuasion skills to influence convince or impress others in a way that results in acceptance agreement or behavior change.
  

Benefits