Customer Service Administrative Portuguese
Customer Service Administrative Portuguese
Posted on :
25-12-2024
Employer Active
1 Vacancy
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Job Description
Primary Job Functions
- Respond to customer inquiries providing information and resolving complaints in a timely and professional manner.
- Handle order entries invoicing and ensuring proper documentation is maintained for each transaction.
- Update and maintain customer databases and records ensure accuracy and confidentiality.
- Work closely with customer service coordinators service and other departments to ensure customer satisfaction.
- Assist in generating customer service reports
- Address and escalate unresolved customer issues to the appropriate department or senior management.
Qualifications :
About you
- Bachelors or Associates degree preferred equivalent experience will be considered
- 13 years of experience in customer service proficiency in customer service software and databases.
- English is required and Portuguese is a plus
- Organizational and multitasking abilities.
- Attention to detail and problemsolving mindset.
- Ability to work effectively in a team and independently.
Additional Information :
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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