Senior Business Operations Manager DT GTM
Senior Business Operations Manager DT GTM
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Job Description
About Digital Technology:
Were not yesterdays IT department were Digital Technology. The world around us keeps changing and so do we. Were redefining what it means to be IT with a mindset centered on transformation experience AIdriven automation innovation and growth.
Were all about delivering delightful secure customer and employee experiences that accelerate ServiceNows journey to become the defining enterprise software company of the 21st century. And we love cocreating using and highlighting our own products to do it.
Ultimately we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology you work for them.
Role:
The Senior Business Operations Manager is an individual contributor role. We are looking for a leader who can oversee and optimize the day to day activities and processes for Digital Technology Go To Market organization. In this role you will work closely with the Chief of Staff SVP executives finance & accounting cross functional teams and other business operations stakeholders to plan execute and monitor budget. Youll lead best practices to achieve the organizations strategic business goals.
What you get to do in this role:
- Develop and provide hands on P&L operations budget ensuring costeffectiveness and adherence to financial targets.
- Monitor expenditures and identify opportunities for cost savings with meticulous attention to detail and diligent followthrough.
- Prepare financial reports and analyses to support decisionmaking processes.
- Identify improvement opportunities and drive operational efficiencies across the organization.
- Partner with stakeholders in investment and trade off discussions to achieve business outcomes.
- Coordinate a regular cadence across teams; validate key operational metrics needed for weekly/monthly/quarterly meetings with senior leadership
- Collaborate with the leadership team to develop the annual responsibilities and coordinate organizationwide goals.
- Support other Biz Ops related responsibilities such as headcount planning site strategy offsite allhands staff and extended staff execution
- Partner with Chief of Staff HR and stakeholders to develop people strategy workforce planning and create career growth opportunities.
- Support and oversee execution of events all hands strategy & planning workshops quarterly business reviews.
- Guide initiatives to enhance productivity reduce costs and improve overall operational efficiency.
- Mentor a team of operations staff providing guidance and support.
Qualifications :
This position requires passing a ServiceNow background screening USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check criminal/misdemeanor check and taking a drug test.Any employment is contingent upon passing the screening. Due to Federal requirements only US citizens US naturalized citizens or US Permanent Residents holding a green card will be considered.
To be successful in this role you have:
- Bachelors degree in Finance Business Administration Operations Management or a related field or relevant equivalent experience
- Minimum of 10 years of experience in operations management or a similar role.
- Proven track record of successfully managing and optimizing business operations.
- Drive to constantly improve processes drive agility and improve effectiveness and results for organization at scale
- Proactive with analytical and critical thinking skills
- Outstanding written and verbal communication skills presentation skills in front of executives
- Sharp business judgment ability to see big picture and to prioritize
- Ability to manage change and ambiguity with an actionorientation/drive must thrive in a dynamic environment
- High energy strong work ethic disciplined execution skills willingness to do whatever it takes to deliver results
#DTjobs
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
