Senior Technical Product Manager DT Digital Technology GTM
Senior Technical Product Manager DT Digital Technology GTM
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Job Description
Were not yesterdays IT department were Digital Technology. The world around us keeps changing and so do we. Were redefining what it means to be IT with a mindset centered on transformation experience AIdriven automation innovation and growth. Were all about delivering delightful secure customer and employee experiences that accelerate ServiceNows journey to become the defining enterprise software company of the 21st century. And we love cocreating using and highlighting our own products to do it.
Ultimately we strive to make the world work better for our employees and customerswhen you work in ServiceNow Digital Technology you work for them.
The role
As a Technical Product Manager you will play a critical role in driving the success of our Entitlement Management Systems (EMS) products by bridging the gap between technology and business objectives. You will be responsible for defining and shaping the product roadmap gathering and prioritizing product requirements and collaborating with crossfunctional teams to ensure the successful development and launch of the products. Your focus will be on delivering innovative highquality solutions that meet the needs of our stakeholders experience in QuotetoOrder business process with subscription lifecycle management is required.
Key Responsibilities
Product Strategy and Roadmap:
- Develop and communicate a clear product vision and strategy aligned with the companys overall objectives.
- Create and maintain a product roadmap that outlines the key features enhancements and milestones for the products evolution.
Requirement Gathering and Prioritization:
- Collaborate with stakeholders to gather and prioritize product requirements.
- Define user stories use cases and acceptance criteria to guide the development process.
Technical Understanding:
- Possess a deep understanding of the technology stack architecture and technical constraints associated with the product.
- Collaborate closely with engineering teams to ensure the technical feasibility of product features.
CrossFunctional Collaboration:
- Work closely with crossfunctional teams including development UX design quality assurance and operations to ensure successful product delivery.
- Foster effective communication and collaboration among team members.
Product Development Oversight:
- Monitor and track product development progress ensuring that it stays on schedule.
- Make critical decisions and tradeoffs to meet project objectives.
Performance Metrics and Analysis:
- Establish key performance indicators (KPIs) to measure the products success and iterate based on datadriven insights.
Customer Feedback and Iteration:
- Gather and analyze stakeholder feedback to identify opportunities for product improvement.
- Iterate on product features and enhancements to address stakeholders needs and pain points.
Qualifications :
To be successful in this role you have:
- 5 years of softwareproductmanagement experience
- Business process and domain expertise in QuotetoOrder and Subscription Lifecycle Management is required
- Experiencegathering andcapturingproductrequirementsandtransforming them intoaproduct roadmap.
- Strong technical background and the ability to communicate effectively with development teams.
- Strong prioritizationskillsandthediscipline to focus on highimpactactivities.
- Experience in managing SaaS product and vendors.
- Proficiency in product management tools and methodologies (e.g. Agile Scrum).
- Strong analytical and problemsolving skills.
- Exceptional communication and leadership abilities.
- Ability to adapt to changing priorities and work in a fastpaced environment.
- Deep curiosity about customerneeds and a track record inbuilding customer relationshipsand delivering customercentric solutions.
- Strong prioritizationskillsandthediscipline to focus on highimpactactivities.
- Deep curiosity about customerneeds and a track record inbuilding customer relationshipsand delivering customercentric solutions.
- Bachelors degree in a relevant field (e.g. Computer Science Engineering Business) is required.
FD21
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
For positions in this location we offer a base pay of $126700$215400 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs.
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
