General Cashier Paymaster

Roles and responsibilities

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette.

• Cash Handling and Transactions:

  • Accurately handle and process all cash, checks, and credit card transactions at the property’s front desk or cashier stations.
  • Ensure that all transactions are recorded correctly in the system and that receipts are issued as required.
  • Provide change to guests and customers as needed and ensure that all monetary transactions are securely processed.
  • Process payments for rooms, events, and other services offered by the hotel.

• Cash Reconciliation:

  • Perform daily cash reconciliation by verifying the amount of money in the cash drawer or cashier station against the transactions recorded during the shift.
  • Ensure that discrepancies in cash amounts are investigated, reported, and corrected.
  • Balance the cash drawer or safe, ensuring that all deposits are accurate and match the expected amounts.

• Deposit Preparation and Management:

  • Prepare daily cash deposits, ensuring all cash, checks, and credit card receipts are counted and recorded accurately.
  • Securely transport cash deposits to the designated drop-off location or financial institution.
  • Follow company procedures for cash handling and deposits, ensuring the proper documentation is in place for audit purposes.

Desired candidate profile

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.
Strong knowledge of cash handling and reconciliation processes.
Attention to detail and strong organizational skills to accurately process and record transactions.
Proficiency in accounting software, cash management systems, and MS Excel.
Ability to perform basic accounting functions such as calculating totals, balancing ledgers, and generating reports.
Strong problem-solving skills to address discrepancies or issues in cash handling.
Excellent communication and interpersonal skills to interact with guests and staff.
High level of trustworthiness and integrity, especially with handling financial information.
Ability to maintain confidentiality and manage sensitive information.
Performance Metrics:
Accuracy of Cash Handling:

Ensuring all transactions are processed correctly, with minimal discrepancies or errors in cash handling.
Timeliness of Cash Deposits:

Making daily deposits on time and ensuring that they are secure and accurately recorded.
Reconciliation Accuracy:

Successful balancing of the cash drawer and preparation of accurate reconciliation reports without discrepancies.
Customer Service:

Ensuring that guest inquiries or issues related to payments are handled promptly and professionally.
Compliance and Audit Readiness:

Maintaining records and cash-handling practices in compliance with company policies and audit requirements.