Operations Executive Corporate Travel Solutions
Key Responsibilities :
- Manage Bookings: Handle bookings amendments and cancellations with attention to clientspecific policies.
- Customer Support: Provide timely and courteous assistance via phone email or chat.
- Operational Monitoring: Ensure smooth tool workflow and coordinate with suppliers to meet client needs.
- Reporting: Maintain CRM data and generate reports to track trends and service metrics.
- Compliance: Adhere to travel regulations ensuring accurate bookings and minimal errors.
- Team Collaboration: Support internal teams and assist in client onboarding and training.
Requirements :
- Passionate about the travel industry and ready to contribute to a cuttingedge corporate travel booking platform.
- Hands on experience in managing bookings support clients and ensure seamless travel experiences.
- Expertise in booking tools attention to detail and problemsolving skills will make a real impact.
problem solving,team collaboration,operational monitoring,booking management,attention to detail,travel & tourism,compliance,client expectations management,corporate affairs,customer support,crm reporting