Job Title: Team Leader
Location: Cochin
Industry: Banking
We are looking for a highly motivated and dynamic Team Leader to join our client a reputed Nationalized Bank located in Cochin. This is an excellent opportunity for professionals with a strong background in banking telecom retail or insurance who are eager to lead and contribute to the growth and success of the organization. As a Team Leader you will be responsible for managing a team ensuring targets are met and driving excellent performance in line with the bank s objectives.
Key Responsibilities:
- Lead and manage a team of individuals ensuring they meet performance targets and adhere to company policies.
- Monitor and track team performance on a daily weekly and monthly basis.
- Drive team motivation and foster a positive and productive work environment.
- Manage daytoday operations ensuring smooth and efficient workflow.
- Handle escalated customer queries resolve issues and ensure customer satisfaction.
- Conduct team meetings to discuss performance set goals and strategize improvements.
- Ensure that the team adheres to all compliance and regulatory requirements of the bank.
Skills
- Excellent communication skills.
- Targetbased approach
Qualifications: Degree
experience : 12 years
Age Range: 2530 years.
communication,customer satisfaction,leadership,team leadership