Student Counsellor DCOIL ( Center for Occupational and IndustryLinked Learning)
Position: Student Counsellor
Department: Student Enrolment and Student Success
Location: DCOIL DPG College Gurgaon
Reports to: Admissions Head/Student Success Lead
Key Responsibilities:
- Student Enrolment:
- Guide prospective students through the admissions process providing detailed information about courses certifications and career opportunities.
- Conduct student interviews and assessments to understand their academic backgrounds goals and aspirations.
- Assist with application processing ensuring all required documentation is completed accurately and submitted on time.
- Organize and participate in campus tours virtual information sessions and recruitment fairs.
- Engage with potential students via email phone and inperson meetings to answer inquiries and address concerns.
- Maintain a database of prospects and follow up with interested candidates regularly.
- Student Success:
- Act as a mentor to enrolled students guiding them through their academic journey from onboarding to course completion.
- Collaborate with faculty and administration to identify students at risk and implement appropriate interventions.
- Assist students in setting academic and career goals and provide resources for personal development.
- Monitor student progress through regular checkins academic assessments and performance tracking.
- Facilitate workshops and seminars on study skills career planning and personal growth.
- Work closely with the Placement Team to ensure students are prepared for internships projects and job placements.
- Relationship Management:
- Build and maintain strong relationships with students parents and educational partners.
- Address student and parent concerns promptly offering solutions and support where necessary.
- Collaborate with different departments such as Marketing and Placement to ensure a seamless student experience.
- Data and Reporting:
- Track and report on student enrolment statistics conversion rates and success metrics.
- Provide regular feedback to the management on trends challenges and opportunities for improvement.
- Utilize CRM systems to maintain student records track communication and update progress reports.
Skills and Qualifications:
- Bachelor s degree in Education Psychology Business or a related field (Master s preferred).
- 2 years of experience in student counselling admissions or academic advising.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to empathize with students and offer support.
- Experience with CRM software and data management tools.
- A passion for student success and education.
Additional Requirements:
- Willingness to work oncampus and attend student events.
- Knowledge of the education system certifications and career pathways in the industry.
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