Role Collection Manager
Location Bellandur Bangalore.
Work Hours: 6days
Job Role:
We are seeking a dynamic and experienced Collection Manager to oversee and lead our collections operations at our Bellandur Bangalore office. The ideal candidate will have 2 to 8 years of relevant experience and demonstrate strong leadership capabilities in managing a large team of 4050 people. The Collection Manager will play a critical role in improving cash flow reducing overdue accounts and maintaining client relationships.
Key Responsibilities:
1 Collection Operations Management:
Supervise and ensure timely collection of receivables from assigned portfolios.
Implement and optimize collection strategies to minimize delinquency rates.
Ensure adherence to company policies and financial regulations in all collection activities.
2 Team Leadership:
Lead manage and mentor a team of 4050 collection officers and associates.
Set clear performance goals and conduct regular evaluations to maintain high productivity.
Foster a collaborative and goaloriented team environment.
3 Client Relationship Management:
Establish and maintain positive relationships with clients to resolve payment issues.
Negotiate payment terms and settlements with customers as needed.
Act as a point of escalation for unresolved client disputes.
4 Compliance and Reporting:
Ensure compliance with regulatory and companyspecific guidelines in all collection activities.
Monitor and analyze key performance metrics such as DSO (Days Sales Outstanding) and recovery rates.
Prepare and present detailed reports on collection performance challenges and areas for improvement.
5 process Improvement:
Identify inefficiencies in current processes and recommend innovative solutions.
Leverage technology and tools to streamline collections workflows.
Stay updated on industry trends and implement best practices.
Qualifications:
Education: Bachelor s degree in finance accounting business administration or related field.
Experience:
- 2 to 8 years of experience in collections or accounts receivable management.
- Proven experience managing large teams of 4050 people.
Skills:
- Strong leadership team management and conflict resolution skills.
- Proficiency in collection software and ERP systems.
- Excellent communication and negotiation abilities.
- Analytical mindset with a focus on results.
Key Competencies:
- Leadership and people management.
- Strategic thinking and decisionmaking.
- Attention to detail and ability to manage highpressure situations.
- Negotiation and problemsolving skills.
Rupicard is a VC funded fintech startup. We have 2 consumer apps Rupicard: a credit card issued against fixed deposit GoodScore: an app that helps people understand their credit scores in detail and get guidance on how to improve it. GoodScore is ranked in top 50 finance apps in Playstore and has 2Mn downloads. Our mission is to help 100Mn Indians having poor/no credit scores to build a good credit history and thereby get access to formal credit.
About the Founders
Sanchit Bansal exProduct leader at Amazon leading the selfserve ads product for Amazon India managing over 500mn$ in annual revenues. Graduated from IITD (Electrical Engg) and IIMA
Rakshit Agarwal Vice President at Warburg Pincus has worked in Private Equity for the last 7 years with firms such as KKR Apollo Global. Prior to MBA worked with ITC and UrbanTouch. Graduated from IITM (Electrical Engg) and IIMA.
team management,operations,erp systems proficiency,a/r collections,negotiation,leadership,collection software proficiency,analytical skills,conflict resolution,communication,collections management