MS Team Admin
MS Team Admin
Posted on :
20-12-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
MUST MS Team with Cisco WebEx
Job Description :
The candidate should have good handson experience on MS team s administration
- And knowledge/handon experience on Cisco WebEx Unity
- Voice projects handling experience
- Troubleshoot user call quality problems using advanced diagnostic troubleshooting toolset and Call Quality Dashboard.
- Access and manage all reports in the Microsoft Teams admin centre as per business requirements.
- Provision manage and maintain systems used to deliver emergency 911 services to customer office voice terminations.
- Assign DIDs to new users.
- Liaison with Masergy for PSTN related issues
- Coordinate the address and voice numbering and dialling plan in compliance with E164 dialing schemes such as the NANP and IDD
- Manage Trunk utilization of SBC in Teams Admin Centre.
- Trunk Certificate management upgradation and monitoring.
- Call queue configuration and management. Create update and manage KB document for service desk and user.
- Create and Modify the Auto Attendants Call Queues for Call Routing requirements.
- Work with Masergy for any Service Provider related issues on PSTN trunks
- Monitoring usage of Trunks of PSTN.
- Reporting related to Teams Admin Center for Quality issues.
- Create and Modify the Auto Attendants Call Queues for Call Routing Requirements
- Monitoring usage of Trunks of PSTN.
- Reporting related to Teams Admin Centre for Quality issues
- Person need to be dynamic and flexible to work on extended hours some project mgmt activities like tracking collaboration meetings vendor mgmt etc.
ms team administration,project management,vendor management,auto attendants,unityvoice projects handling,troubleshooting,call queue configuration,emergency 911 services,microsoft teams,call quality management,webex,teams,cisco,sbc management,cisco webex,pstn,e-164 dialing schemes,kb documentation,service provider management
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
