Tele caller

Overview

Key responsibilities

• Make outbound calls to potential customers to introduce products or services
• Handle inbound calls from existing and potential clients
• Understand customer needs and requirements
• Provide information about products and services to customers
• Keep accurate records of customer interactions and transactions
• Follow up on customer calls where necessary
• Conduct customer surveys to gather information and feedback
• Resolve customer complaints and issues
• Meet or exceed call volume and sales targets
• Maintain a professional and positive attitude towards customers

Required qualifications

• High school diploma or equivalent
• Proven work experience as a Tele caller or similar role
• Excellent communication and interpersonal skills
• Ability to effectively use phone systems and software
• Strong knowledge of sales and customer service best practices
• Ability to multitask prioritize and manage time effectively
• Patience and ability to handle rejection
• Ability to work in a fastpaced environment
• Basic computer skills and familiarity with CRM systems
• Proven track record of successfully meeting sales quotas

communication,persuasion,active listening,customer service,time management,crm