Tele-caller and Customer Service Executive
Tele-caller and Customer Service Executive
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1-3years
15 - 20
1 Vacancy
Job Description
- Answer calls professionally to provide information about products and services take/ cancel orders or obtain details of complaints.
- Keep records of customer interactions and transactions recording details of inquiries complaints and comments as well as actions taken. Process orders forms and applications.
- Follow up to ensure that appropriate actions were taken on customers requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Requirements
- Good communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
Benefits
Sales Expertise: Mastery of sales processes and negotiation. Industry Knowledge: Understanding automotive trends and products. Leadership: Inspiring and developing a sales team. Customer Relationship Management: Building strong customer connections. Analytical Skills: Data analysis and sales forecasting. Communication: Excellent verbal and written skills. Strategic Thinking: Developing and implementing effective sales strategies. Technical Proficiency: Familiarity with sales and inventory software. Time Management: Prioritizing tasks and managing deadlines. Networking: Building relationships within the industry.
Education
B.Com/M.Com ,Any Degree
Employment Type
Full Time
